Technical Sales Associate

Technical Sales Associate:

Location:ScottsValley, CA
Business Unit:X-Ray Technology
Reports To:Sales & Product Manager

Launch Your Career in Technical Sales!

Are you a proactive, customer-focused professional looking to build a career that combines technology, sales, and problem-solving? Our X-Ray Technology team is seeking aTechnical Sales Associatewho is eager to learn, develop technicalexpertise, and grow into increasingly independent customer-facing responsibilities.

This role is an excellent opportunity for someone who enjoys working with customers, learning technical products, and collaborating across teams to drive business success.You'llgain hands-on experience supporting the complete sales process while developing the skills needed for future account management and sales leadership opportunities.

Why Join Us?

What You'll Do

As a Technical Sales Associate, you will play a key role in supporting customers and ensuring the smooth execution of sales activities. Your responsibilities will include:

Sales & Customer Support

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  Serve as a primary point of contact for customer inquiries, providingtimelyand professional support.

  
  

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  Assistwith preparing quotations, proposals, and commercial documentation.

  
  

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  Support inside sales activities including quote generation, order entry, order acknowledgments, and customer follow-up.

  
  

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  Maintainaccuratecustomer, opportunity, and sales activity records within CRM and ERP systems.

  
  

Order & Process Management

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  Coordinate with production,logistics, and finance teams to ensureaccurateorder fulfilment and delivery schedules.

  
  

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  Track customer opportunities and support sales pipeline management activities.

  
  

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  Ensure sales documentation and records are complete,accurate, and up to date.

  
  

Technical & Commercial Development

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  Develop knowledge of X-ray products, applications, and target markets.

  
  

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  Collaborate with engineering and product management teams to understand product capabilities and customer requirements.

  
  

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  Assistinidentifyingopportunities within existing customer accounts.

  
  

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  Participate in customer meetings, technical discussions, and sales activities while progressively taking ownership of opportunities.

  
  

What You'll Gain

This position is designed as a career development role that offers exposure to:

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  Technical product and application knowledge

  
  

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  Customer relationship management

  
  

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  Commercial and business acumen

  
  

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  Sales process management

  
  

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  Opportunity qualification and pipeline development

  
  

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  Cross-functional collaboration with engineering, operations, finance, and customer service

  
  

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  Future territory and account management opportunities

  
  

What We're Looking For

Required Qualifications

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  Bachelor's degree or equivalent professional experience.

  
  

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  1-3 years of experience in sales support, customer service, technical sales, or a related business environment preferred.

  
  

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  Strong written and verbal communication skills.

  
  

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  Proficiencywith Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.

  
  

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  Ability to manage multiple priorities in a fast-paced environment.

  
  

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  Strong analytical and organizational skills.

  
  

Preferred Qualifications

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  Experience using CRM systems and ERP/business management software.

  
  

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  Exposure to technical products, manufacturing environments, or industrial technologies.

  
  

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  Experience working with data, metrics, and reporting to support business decisions.

  
  

The Ideal Candidate

You are someone who:

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  Has a passion for learning technical products and solutions.

  
  

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  Builds positive relationships with customers and colleagues.

  
  

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  Takes initiative and looks for opportunities to improve processes.

  
  

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  Uses analytical thinking to solve problems and support customer needs.

  
  

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  Is highly organized anddetail-oriented.

  
  

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  Demonstrates professionalism, accountability, and integrity.

  
  

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  Enjoys collaborating across departments to achieve shared goals.

  
  

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  Thrives in a dynamic environment and embraces new challenges.

  
  

Physical Requirements

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  Primarily office-based work using standard office equipment and computer systems.

  
  

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  Ability to sit, stand, and work at a computer for extended periods.

  
  

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  Occasionally lift or carry materials up to 25 pounds.

  
  

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  Ability to travel occasionally for customer visits, trade shows, training, and company meetings.