M365 Architect

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: M365 Architect

Location(s): Chicago, IL
(Remote)

Position Summary
We are seeking a highly experienced Microsoft Viva Technical Lead / Solution Architect to lead the assessment, architecture, design, implementation, integration, and deployment of a Microsoft Viva-powered employee experience platform. This individual will serve as the primary technical authority for the engagement, translating business requirements into scalable Microsoft 365 solutions while providing technical leadership throughout the project lifecycle.

The ideal candidate possesses deep expertise in Microsoft Viva, SharePoint Online, Microsoft 365, Power Platform, and enterprise integrations, with proven experience leading enterprise digital workplace transformation initiatives.

Key Responsibilities

Technical Leadership & Solution Architecture

• Serve as the overall technical lead and solution architect for the Microsoft Viva implementation.
• Define end-to-end architecture across Microsoft Viva Connections, Viva Engage, SharePoint Online, Microsoft Teams, Microsoft 365, and related services.
• Lead SharePoint Online and intranet architecture while providing guidance to SharePoint SMEs, developers, UX/UI designers, and Viva consultants.
• Develop technical roadmaps, implementation strategies, architecture documentation, and design specifications.
• Define information architecture, content architecture, governance models, navigation strategies, and security frameworks.
• Lead architecture workshops, design reviews, and technical governance sessions.
• Ensure all technical deliverables align with business objectives, governance standards, security requirements, and Microsoft best practices.

Discovery & Assessment

• Lead project kickoff sessions and discovery workshops.
• Conduct business and technical stakeholder interviews.
• Gather, document, and validate business, functional, and technical requirements.
• Assess existing intranet, collaboration, and employee experience platforms.
• Evaluate Microsoft 365 tenant configuration, licensing, governance, infrastructure, and security.
• Produce assessment reports, gap analyses, future-state recommendations, and technical roadmaps.

Microsoft Viva Leadership

• Lead implementation of Microsoft Viva Connections.
• Design and integrate Viva Connections with Viva Engage.
• Develop employee experience strategies utilizing Microsoft Viva capabilities.
• Design dashboards, Adaptive Cards, and personalized employee experiences.
• Configure and optimize Microsoft Viva services.
• Recommend additional Microsoft 365 E5 capabilities where appropriate.
• Establish governance and adoption strategies for Microsoft Viva services.

Integration Architecture

• Define enterprise integration architecture and implementation strategy.
• Design integrations between Microsoft Viva and enterprise applications.
• Lead API integration planning utilizing Microsoft Graph API, REST APIs, Adaptive Cards, Power Platform, and SharePoint Online services.
• Provide architectural oversight for ServiceNow and other business application integrations.
• Define authentication, identity, and security models for integrations.

Technical Delivery

• Lead technical activities throughout assessment, design, build, deployment, and hypercare.
• Establish technical standards, development methodologies, and implementation best practices.
• Guide developers, SharePoint SMEs, Viva consultants, and technical specialists.
• Conduct architecture quality reviews and solution validation.
• Manage technical risks, dependencies, assumptions, and issue resolution.
• Support sprint planning, backlog prioritization, and technical delivery sequencing.

Stakeholder Management

• Serve as the primary technical advisor for client leadership.
• Present architecture recommendations and implementation strategies.
• Facilitate executive workshops, design reviews, and solution approval sessions.
• Collaborate with business, communications, infrastructure, and project management teams.

Deployment & User Adoption

• Support organizational change management initiatives.
• Assist with user adoption planning and technical training.
• Develop technical documentation and knowledge transfer materials.
• Deliver administrator and power-user training.
• Lead production readiness activities.
• Provide technical leadership during deployment and post-production hypercare.

Required Qualifications

Experience

• 10+ years of Microsoft technology consulting experience.
• 7+ years of SharePoint Online architecture and implementation experience.
• 3+ years of Microsoft Viva implementation experience.
• Experience leading enterprise digital workplace and intranet transformation initiatives.
• Experience leading technical teams within client-facing consulting engagements.
• Experience facilitating executive workshops and stakeholder presentations.

Technical Skills

• Microsoft Viva Connections
• Microsoft Viva Engage
• Microsoft 365 E5
• SharePoint Online
• Microsoft Teams
• Microsoft Entra ID
• Microsoft Graph API
• REST APIs
• Adaptive Cards
• Power Automate
• Power Apps
• SharePoint Framework (SPFx)
• Information Architecture
• Content Architecture
• Governance Frameworks
• Security & Compliance
• Modern Workplace Solutions
• User Adoption Planning
• Enterprise Integration Architecture

Preferred Qualifications

• Microsoft 365 Certified: Enterprise Administrator Expert.
• Microsoft Certified: Power Platform Solution Architect Expert.
• Experience implementing Microsoft Viva in large enterprise environments.
• Digital Workplace Transformation experience.
• Employee Experience Platform (EXP) implementation experience.
• Healthcare industry experience.
• Consulting or professional services background.

Key Deliverables

• Assessment reports and gap analyses.
• Solution architecture documentation.
• Strategic implementation roadmap.
• Transformation and implementation plans.
• Microsoft Viva architecture and design.
• Integration architecture documentation.
• Governance framework.
• Production readiness documentation.
• Hypercare transition and knowledge transfer.

Success Profile

• Enterprise Solution Architecture
• Microsoft Viva Expertise
• Microsoft 365 Technical Leadership
• Integration Architecture
• Executive Stakeholder Management
• Technical Team Leadership
• Client Consulting Experience
• Excellent Communication and Presentation Skills

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.