Promotional Operations Associate

Aquent is thrilled to partner with a global leader in the biopharmaceutical industry, a company dedicated to improving lives worldwide. We are seeking a highly motivated and detail-oriented individual to join their dynamic team and play a pivotal role in ensuring the seamless execution of promotional operations. This is an incredible opportunity to contribute directly to the efficiency and compliance of critical initiatives, making a tangible impact on how important information reaches those who need it most, ensuring vital health information is communicated effectively and ethically.

As a vital member of the Operations Team, you will be the backbone of administrative, operational, and process support, ensuring that key promotional activities run smoothly. Your organizational prowess and proactive approach will be essential in maintaining accurate reporting, facilitating critical communications, and streamlining meeting logistics. If you thrive in a fast-paced environment and are passionate about operational excellence, this role offers a chance to truly make a difference.

What You'll Do:

• Label Update Reporting & Tracking
  
  
  
  • Generate weekly reports by extracting information from internal planning dashboards and compiling data.
  • Format reports according to team standards and distribute them to designated stakeholders across all active label events.
  • Monitor report accuracy to ensure data integrity.
  
  
  
  
• Label Update Operations Support
  
  
  
  • Support the maintenance and completeness of operational dashboards by proactively seeking missing or incomplete information from stakeholders.
  • Escalate issues to the Operations team as appropriate to ensure timely resolution.
  
  
  
  
• Mailbox & Process Support
  
  
  
  • Monitor and respond to routine process-related questions received through the team's shared mailbox.
  • Provide clear guidance on established processes, tools, and operational procedures.
  • Maintain professional and timely communication with stakeholders across the organization.
  
  
  
  
• Operational Meeting Coordination
  
  
  
  • Support the planning and execution of key operational meetings and related communications.
  • Maintain and update calendar invitations and distribution lists.
  • Prepare and distribute agenda emails.
  • Post presentation materials and meeting decks to the internal collaboration platform.
  • Assist with meeting logistics and follow-up activities as needed.
  
  
  
  
• General Operations Support
  
  
  
  • Provide administrative and operational support for ongoing operational initiatives.
  • Assist with process documentation, tracking activities, and status reporting.
  • Support special projects and additional operational tasks as assigned.
  
  
  
  

What You'll Bring:

• Proficiency in promotional content management systems or project management platforms.
• Direct experience with label update processes.

Bonus Points:

• A highly organized, proactive, and dependable approach to your work.
• Comfort and effectiveness in following up with stakeholders to ensure tasks are completed.
• A strong customer service mindset, dedicated to supporting internal partners.
• The ability to quickly learn and adapt to new processes and systems.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.