Product Analyst - Team Inventa (ROPS)

Posting Date

Posting Title:
Product Analyst - Team Inventa (ROPS)

Position Overview

As a Product Analyst on Team Inventa within Revenue Operations (ROPS), you will play a critical role in driving innovation at the intersection of business, technology, and clinical practices. Team Inventa acts as the comprehensive product group for DaVita's Field Revenue Operations; owning core workflow applications and connecting business operations with IT development.

This position focuses on continuously evolving our admissions and insurance management workflow applications, external referral portals, and patient engagement tools. The ideal candidate will possess a unique blend of business acumen and technical fluency, acting as a liaison between operational stakeholders and software engineering teams. You will analyze user needs, co-create application requirements, facilitate the software development lifecycle, and ensure our technology creates the most efficient and seamless experience for our teammates, field partners, and patients.

Responsibilities

Responsibilities include, but are not limited to:

• Discovery Lead: Lead upstream discovery efforts, conduct systematic value vetting, and assess the ROI and business impact of proposed changes to ensure alignment with business goals.
• Data Driven: Leverage data analysis and direct user feedback to inform product decisions, translating complex insights into compelling narratives and actionable recommendations.
• System & Tech Orientation: Serve as the Subject Matter Expert (SME) on system interactions, creating detailed process maps and understanding how data capture and processes across multiple systems are interrelated.
• Ops / UAT Driver: Drive operational readiness and User Acceptance Testing (UAT) by facilitating user studies, focus groups, and championing the Voice of the Customer (VOC).
• Solution Mindset: Conduct root-cause analysis on system issues and translate complex challenges into clear technical requirements. Identify alternative operational workarounds when ideal technology solutions are delayed.
• Communications & Facilitation: Act as the primary change management driver. Effectively lead working sessions (e.g., requirement reviews, status meetings) to ensure seamless handoffs, field readiness, and cross-functional alignment.
• Building Product Expertise: Develop deep, product-specific expertise and take comprehensive ownership of the ongoing value delivered to the operations teams and end-users.

Minimum Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Minimum of two (2) years' experience in product analysis, business systems analysis, software product management, or a related field.
• Experience operating within Agile/Scrum environments and familiarity with the Software Development Lifecycle (SDLC).
• Proficiency in digital product management and collaboration tools (e.g., Jira, Confluence, Visio, Lucidchart).
• Proficiency in analytical tools (e.g., Excel, SQL, Tableau) preferred.
• Resourceful and agile with a drive to investigate problems; proven ability to successfully navigate an autonomous work environment.
• Experience with user testing, QA collaboration, and facilitating User Acceptance Testing (UAT).
• Excellent written and verbal communication skills, including the ability to translate technical concepts to diverse audiences and create executive-level documentation.
• Experience in healthcare, revenue cycle, or enterprise-level initiatives preferred.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being, and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform, StarLearning.

#LI-JH4

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Beware of Recruitment Fraud

DaVita will never ask for payment or personal financial information at any point in the hiring process, nor will we ever communicate with you using email addresses outside of the DaVita secure network. If you receive a request like this, it is not legitimate. Do not share your information.

Career Growth - From clinical and operations to corporate jobs, our learning and development programs help guide your career journey.