Banquet Set-up Supervisor

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister Hotel is looking for an individual to be a part of our team and continue its iconic legacy.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

• Supervise and coordinate banquet setup staff to ensure event spaces are arranged according to client specifications, contracts, and hotel quality standards.

• Oversee the setup, breakdown, and turnover of banquet rooms, including tables, chairs, staging, dance floors, linens, and event equipment.

• Maintain inventory and organization of banquet equipment, storage areas, and linen supplies while ensuring facilities remain clean, safe, and event-ready.

• Inspect event setups for accuracy and quality, address operational issues, and communicate maintenance or equipment concerns to management.

• Support exceptional guest experiences by collaborating with banquet, catering, and hotel teams to ensure seamless execution of meetings, weddings, and special events.

Position Requirements

• Prior hospitality, banquet, event setup, or supervisory experience preferred, with the ability to lead and coordinate a team in a fast-paced environment.

• Ability to lift up to 75 pounds and safely move heavy equipment, including tables, chairs, staging, carts, and dance floor components.

• Strong attention to detail, organizational skills, and the ability to manage multiple priorities while ensuring quality event execution.

• Availability to work flexible hours, including evenings, weekends, holidays, and varying event schedules.

• Ability to stand, bend, kneel, push, and pull for extended periods while maintaining a safe and guest-focused work environment.

What's in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off

• Discounted On-Site Self-Parking

• 401(k) employer match

• Access to Employee Assistance Programs

• Career growth opportunities, with the ability to transfer between properties while maintaining service longevity.

• Complimentary, well-balanced meal every shift.

• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters

• Health and Benefit packages are available for full-time associates

Job Type: Full Time, Hourly

Pay Rate: $19.10

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.