Collections Representative

RelaDyne is the nation's leading distributor of automotive, industrial, and commercial lubricants, and a trusted partner for reliability services.We're more than a distributor-we're a team dedicated to innovation, service excellence, and lasting customer relationships.

We are seeking a detail-oriented and professionalCollections Representativeto manage business-to-business accounts receivable and help ensure timely payment of outstanding balances.This role will monitor overdue accounts, communicate with customers regarding past-due invoices, negotiate payment solutions, and partner with internal departments to support credit decisions and maintain accurate account records.

Responsibilities

• Investigate, analyze, and follow up on overdue customer accounts.
• Manage a high volume of phone calls and email correspondence with customers and internal teams.
• Communicate with customers regarding account balances, reasons for non-payment, and credit terms.
• Negotiate payment arrangements and schedules based on customer circumstances.
• Review daily orders for credit holds or release based on account status.
• Maintain accurate customer account information and document correspondence and collection activity.
• Coordinate customer credit changes with the Credit Department.
• Document customer financial information for further credit analysis.
• Build and maintain positive working relationships with customers and internal departments.
• Organize and prioritize daily responsibilities to meet deadlines and maintain accuracy.
• Perform other duties as assigned by management.

Qualifications

• Must live within60 milesof our Houston location.
• Minimum 1 year of similar administrative experience in an office environment.
• Stable employment history and strong work ethic.
• Professional demeanor and positive, can-do attitude.
• Proficiency with Microsoft Outlook and Excel.
• Excellent written and verbal communication skills.
• Fast and accurate typing skills.
• Strong organizational skills and attention to detail.
• Strong interpersonal and teamwork skills.
• Ability to multitask, prioritize competing deadlines, and adapt to shifting priorities.
• Ability to work effectively in a fast-paced environment.

Why RelaDyne?

• Competitive pay
• Comprehensive benefits package: medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Opportunities to grow and develop your skills
• Supportive leadership and training

AtRelaDyne,you'llfind more than just a job-you'lldiscover a career with a company that valuespeople, teamwork, and growth.Apply today and join the team driving the future of reliability.

Know Your Rights: Workplace Discrimination is Illegal- (click for more information)

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources athumanresources@reladyne.com.