Sr. Sales Coordinator

*This is a hybrid role based out of our HQ in Carlsbad, CA. In-office expectation is 4 days a week*

ABOUT THE POSITION

The Sr. Sales Coordinator is responsible for order management tasks such as entering and modifying orders, including EDI transmissions and prAna dealer website orders. The Sr. Sales Coordinator responds to wholesale inquiries and assists customers and external sales representatives with product purchases and information including ATS reporting, open order management, return authorization creation, and credit issue research. This role interfaces with several departments and requires strong communication, collaborative and organizational skills.

The ideal candidate is a highly organized, detail-oriented self-starter who thrives in a fast-paced environment. They are collaborative, approachable, and adept at managing multiple priorities while consistently meeting deadlines.

HOW YOU'LL MAKE A DIFFERENCE

Wholesale Account and Regional Support:

• Process and manage orders, including EDI transmissions and prAna B2B orders, while ensuring supply chain compliance and verifying pricing, discounts, and terms prior to shipment.

• Address customer inquiries, monitor open orders, and assist with product information, returns, credit issues, and invoicing in collaboration with prAna's accounting department

• Collaborate with internal and external sales representatives to support seasonal sales efforts and maintain strong account relationships; work with Sales Managers and Planning team for additional preseason or inventory chase opportunities

• Complete various tasks such as data validation, pricing accuracy checks, and timely delivery of seasonal information while ensuring compliance with best practices

Sales Management/ Sales Rep Support

• Work with Managers and Sales Representatives to assist our dealers in all aspects of their business as it pertains to prAna sales, including assistance at trade shows, sales meetings, and key account meetings

• Prepare samples, merchandising assortments, reports, and other tools needed for productive meetings and line presentations

Reporting

• Monitor and report on shipping progress including open orders, accounts/orders on hold, bulk orders, product availability, allocation, and provide ad hoc reports as requested.

• Deliver user-friendly reports to external sales reps for improved communication, conduct inventory analysis for order fulfillment, and manage delayed orders in the order book.

YOU HAVE

• Bachelor's degree or equivalent combination of education and experience

• Experience with EDI and related software

• Strong understanding of sales processes, seasonal cycles, and wholesale operations (apparel industry preferred)

• Strong interpersonal skills with the ability to work cross-functionally

• Proficiency in Microsoft Excel required

• Experience in the outdoor industry and/or apparel business is a plus

• ERP system experience is strongly preferred, familiarity with order entry and vendor setup processes

• Ability to travel (occasional account-related travel 1-2 times annually)

#Hybrid

#prAna

#LI-LC1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.