Analyst, Procure to Pay

The Procure-to-Pay (P2P) Analyst plays a key role in supporting and improving P2P operations by partnering with internal and external stakeholders to resolve process and system issues related to purchasing, receiving, invoicing, payments, contracts, and supplier management. This role will leverage data analysis, process improvement, and problem-solving skills to drive operational excellence, maintain data integrity, and support critical business initiatives, including system transformation efforts.

* Analyze and interpret data from multiple systems to identify trends, resolve issues, and support business objectives.
* Support and improve Procure-to-Pay processes by identifying efficiencies and implementing process enhancements.
* Serve as a point of contact for stakeholder inquiries related to purchasing, receiving, invoicing, payments, contracts, and SAP processes.
* Provide guidance and support on P2P systems and tools, including SAP and Ariba.
* Investigate and resolve escalated process and system-related issues using root cause analysis.
* Monitor data quality, maintain operational controls, and support data cleansing activities.
* Develop and maintain process documentation, job aids, and procedures.
* Build strong relationships with stakeholders to understand business needs, share best practices, and deliver effective solutions.
* Ensure work is completed in accordance with established service levels, controls, and performance metrics.

* Bachelor's degree and 1-3 years of experience in analytics, operational support, or related experience, or equivalent work experience.
* Strong analytical and problem-solving skills, with proficiency in Microsoft Excel, Word, PowerPoint, and Copilot.
* Experience analyzing data, identifying trends, conducting root cause analysis, and developing actionable insights.
* Excellent organizational and time management skills with the ability to effectively manage multiple priorities and deadlines.
* Strong written and verbal communication skills, with the ability to collaborate and build relationships across all levels of the organization.
* Detail-oriented with a strong commitment to accuracy, quality, compliance, and continuous improvement.
* ERP experience preferred, with knowledge of SAP and Ariba and exposure to Procure-to-Pay (P2P) and Supply Chain processes.
* Experience developing AI agents or leveraging AI tools to improve business processes is a plus.
* Demonstrates curiosity, a growth mindset, and a passion for learning, innovation, and continuous improvement.
* Self-starter who thrives in ambiguous environments, takes initiative, and identifies creative solutions to deliver results and drive operational excellence.

* Excellent opportunities for professional growth and career development.
* Competitive compensation package, annual incentive opportunity, and comprehensive benefits.
* Access to wellness programs, employee resource groups, and community involvement initiatives.
* A collaborative and inclusive work environment.
* Hybrid work arrangement within National Grid's service territory.

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