Identity & Access Analyst Intermediate

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY

We are currently seeking an Identity & Access Analyst Intermediate to join our team. This full-time role will work days (Monday to Friday 8:00 AM - 5:00 PM), including rotating on-call coverage (this runs from Monday evening through the following Monday morning). Open to remote work.

Purpose of this position: Responsible for managing user's access to the organization's computing resources. This work includes the full lifecycle of user's identities, as well as troubleshooting complex access and credentialing issues common in healthcare. In addition to facilitating and administrating access, this position is expected to actively participate in process improvement efforts, resulting in process and quality improvements across the team.

RESPONSIBILITIES:

• Supports all identity and access management control activities
• Manages all aspects of user's identities lifecycle, including provisioning, changes, and deprovisioning
• Researches, develops, and configures mid complexity provisioning and "breaks fix" solutions in Epic and Microsoft Active Directory
• Identifies opportunities for process improvements and provides the necessary support for seeing these improvements through to implementation
• Ensures access to systems is provisioned with the concept of least privilege
• Conducts research, documentation, and implementation activities related to improving role-based security management practices
• Troubleshoots complex permissions issues, while maintaining the necessary approval and documentation requirements
• Assists managers with periodic User Entitlement Reviews
• Provides regular and/or off hour on call support as scheduled
• Performs additional duties as assigned

QUALIFICATIONS

Minimum Qualifications:

• 3 years relevant Information Security / Access Management experience
• Associates of Arts (AA) or Bachelor's degree

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Experience in HealthCare environments
• Experience working in a ticketing system like ServiceNow
• Experience working with Epic Security or provisioning access in Epic
• Experience working with Microsoft 365
• Experience creating or using PowerShell Scripting
• 3rd party risk management
• Experience supporting a SSO solution

Knowledge/ Skills/ Abilities:

• Excellent analytical and organizational skills
• Excellent oral and written communication skills
• Ability to work independently and as a team member across multiple teams
• Ability to develop, document, and ensure adherence to technical standards
• Ability to independently research and perform analysis to resolve issues
• Ability to understand customer requirements and their impact on technical directions of a solution
• Must be self-motivated, detail-oriented, and able to manage one's own work independently in a fast-paced environment with changing priorities
• Intermediate understanding and working experience with Active Directory
• Knowledge of provisioning and managing access

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
• For a complete list of our benefits, please visit our career site on why you should work for us.