Business Intelligence Manager 1 - Radiology Call Center - FT - Day

UCI Healthis one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includesUCI Health - Orange,UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties.

As Orange County's only academic health systems, UCI Health is home to the onlyNational Cancer Institute-designated comprehensive cancer centerbased in the county, the region's only American College of Surgeons-verifiedLevel I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 GeriatricEmergency Departmentand a nationally recognizedregional burn centerverified by the American Burn Association. Powered byUC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

The incumbent is responsible for oversight of Radiology systems (PACS, STAT RAD, EPIC, MYCHART Scheduling), the radiology call center and all front office functions for imaging, reading clerks, patient navigation, and clinical software operations. Responsible for all aspects of planning, organization, and coordinating all Radiology Department activities to meet needs of effective quality access and scheduling of radiology exams through the collection, organization, and presentation of departmental metrics. Assists Sr. Director in strategic and financial planning to ensure state of the art technology; create and develop a robust data reporting system for all Imaging as well as mentor analysts in the department, develops standards and testing procedures that meet the needs of patients and physicians; oversees quality services including data collection and data distribution to leadership team and performance improvement in all areas of responsibility; and evaluates and implements processes to maximize utilization of resources with attention to controlling costs and maintaining compliance with regulatory agencies. Partners with the Biomedical Department and Procurement Department; and is responsible for capital planning for imaging equipment management, with Sr. Director oversight. Continuously collaborates with the various modalities within Radiology to ensure overall operations exceed expectations. Identifies and sets unit performance goals and intervenes as necessary to ensure performance targets are met at optimum efficiency levels. Responsible for reporting and data analytics for all medical imagining in the Health System. The Manager will plan and manage unit budgets and will implement strategies for improvement of resource utilization. The Manager is responsible for ensuring the staff on the unit are well-trained and motivated, and is accountable for recruitment and retention efforts, hiring, coaching, training, counseling, performance evaluations, competency assessments, work standards, discipline to include separations.

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.