Remote New

Property CAT Desk Adjuster

West Bend Mutual Insurance Company

dental insurance, vision insurance, paid time off, 401(k)

United States

Jul 17, 2026

Property CAT Desk Adjuster

Job Locations

US-Remote

ID

2026-3670

Category

Claims

Full-Time

Remote/Hybrid

Remote

Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

Handle complex property CAT claims with minimal supervision and guidance from the manager.

Work Location

This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Responsibilities & Qualifications

Help Customers Recover After Severe Weather

We're looking for an experienced claims professional to handle moderate to complex catastrophe property claims, with a focus on wind and hail losses. In this role, you'll investigate claims, determine coverage, evaluate damages, negotiate settlements, and help customers navigate the claims process with confidence and care.

Your Impact

Manage moderate to complex CAT property claims, including wind and hail losses.

Investigate claims, determine coverage, and evaluate damages and liability.
Negotiate settlements with insureds, contractors, public adjusters, and attorneys.
Maintain accurate claim documentation, reserving, and file management.
Utilize claims technology and estimating tools to efficiently resolve claims.
Participate in training, projects, and department initiatives.
Deliver exceptional customer service while meeting quality and audit standards.

What You Bring

Property claims handling experience, including wind and hail claims.
Ability to estimate moderate to large property losses.
Strong communication, negotiation, and problem-solving skills.
Proficiency with current technology and claims systems.
Ability to work independently and effectively manage a caseload.

Education & Credentials

Bachelor's degree in Business, Insurance, or a related field preferred.
AINS and/or AIC designation preferred.

Why Join Us?

You'll play a key role in helping customers recover after severe weather events while working alongside a team of experienced claims professionals who value expertise, collaboration, and customer service.

#LI-BW1

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

Medical & Prescription Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Short and Long Term Disability

Flexible Spending Accounts

Life and Accidental Death & Disability

Accident and Critical Illness Insurance

Employee Assistance Program

401(k) Plan with Company Match

Pet Insurance

Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

Bonus eligible based on performance

West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.