Senior Auto Damage Appraiser

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

The internal deadline to apply is xx/xx/xxxx. External applications will be accepted on a rolling basis while the position remains open.

Office

This position is an in-office role located in West Bend, Madison or Appleton, WI. No remote opportunities for this position are available at this time.

Hybrid

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, Madison or Appleton.

Remote

This is a fully remote/work from home role where you will spend xx% of your time in the field, servicing the xxxxxx territory. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

This is a fully remote/work from home role. On occasion you may be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Hybrid or Remote

This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

Summary of Responsibilities
Appraise, audit and review auto and property claim losses with minimal supervision. Ability to appraise damage to vehicles utilizing estimation software. Must be able to interpret and apply the insurance contract for all auto, specialty, recreational, and inland marine claims. Capable of negotiating an agreed price for repair of auto and property claims while abiding by all state laws and regulations. Demonstrates superior customer service. Participates in catastrophe response as needed which will require extended absence from home as well as travel.

Preferred Experience and Skills
Prior experience as an Auto Damage Appraiser
Interpersonal skills
Basic knowledge of personal computers
Oral and written communication skills
Analytical/Problem Solving skills

Preferred Education and Training
Bachelor's degree in Business, Insurance or related field
Valid Drivers License
Associate in General Insurance Designation

West Bend offers a comprehensive benefit plan including but not limited to:

Medical & Prescription Insurance

• Health Savings Account

• Dental Insurance

• Vision Insurance

• Short and Long Term Disability

• Flexible Spending Accounts

• Life and Accidental Death & Disability

• Accident and Critical Illness Insurance

• Employee Assistance Program

• 401(k) Plan with Company Match

• Pet Insurance

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates

• Bonus eligible based on performance

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.