SMB Sales Engineer

SMB Sales Engineer

About Lenovo

Lenovo is the fastest-growing technology company on the planet, driven by a culture that believes life rewards those who Never Stand Still. Every day, our teams challenge conventional thinking and deliver technology solutions that help customers move forward.

We are seeking SMB Sales Engineers to serve as technical pre-sales specialists supporting Lenovo's SMB sales organization. Sales Engineers work in close partnership with Client Managers, Channel Partners, and customers to identify, configure, and position the right Lenovo solutions across our High-End PC, Entry Server, Storage, and Services portfolio.

This role plays a critical part in Lenovo's go-to-market strategy by providing scalable technical expertise, enabling confident customer decisions, and helping Lenovo win through both direct and partner-led sales motions.

Role Overview

The SMB Sales Engineer is the primary technical resource supporting SMB Client Managers, Channel Partners, and customers. In this role, you will translate business requirements into technically sound, competitively positioned Lenovo solutions while providing expert guidance throughout the sales cycle.

You will support opportunity qualification, solution design, configuration, pricing, and technical validation, ensuring accuracy and consistency across customer engagements. Success requires strong technical expertise, consultative selling skills, and the ability to build trusted relationships with customers, partners, and internal Lenovo stakeholders.

Sales Engineers are customer-facing, consultative, and technically proficient professionals who influence purchasing decisions through credibility, responsiveness, and solution expertise. While Client Managers own customer relationships and overall opportunity strategy, Sales Engineers own technical solutioning and technical sales execution.

Key Responsibilities

Technical Pre-Sales Leadership

• Serve as the primary technical advisor to SMB Client Managers, Channel Partners, and customers.
• Conduct technical discovery and translate business requirements into competitively positioned Lenovo solutions.
• Design, configure, size, and price High-End PC, Entry Server, Storage, and related Lenovo offerings.
• Articulate Lenovo's technical value proposition and guide customers through solution evaluation and decision-making.

Sales Execution & Opportunity Support

• Support opportunity qualification, solution development, and technical sales execution across the customer lifecycle.
• Participate in customer and partner meetings as the technical subject matter expert.
• Assist with technical proposals, RFIs, RFPs, competitive positioning, and solution presentations.
• Collaborate with internal Lenovo teams to remove technical barriers and accelerate customer outcomes.

Relationship Building & Collaboration

• Build trusted relationships with customers, Channel Partners, Client Managers, Lenovo specialists, and cross-functional stakeholders.
• Collaborate across Sales, Product, Services, Operations, and Partner teams to develop and deliver customer-focused solutions.
• Support partner-led and direct customer opportunities through technical consultation, solution design, and enablement.
• Establish yourself as a trusted technical advisor who brings together the right Lenovo resources to address customer needs and advance opportunities.

Portfolio Expertise & Continuous Improvement

• Maintain knowledge of Lenovo's PC, Infrastructure, Storage, Services, and emerging technology portfolio.
• Stay current on industry trends, competitive solutions, and evolving customer requirements.
• Share customer and partner feedback to improve Lenovo offerings and sales effectiveness.
• Contribute to team knowledge sharing, technical readiness, and continuous improvement initiatives.

What Success Looks Like

• Client Managers and Channel Partners rely on you as a trusted technical advisor.
• Customers experience professional, credible, and consultative technical engagements.
• Solutions are accurately designed, configured, and priced with minimal rework.
• Technical support contributes to increased pipeline progression, win rates, and revenue growth.
• Opportunities progress efficiently through strong technical alignment and execution.
• You contribute to team development, knowledge sharing, and continuous improvement initiatives.

Basic Qualifications

• Experience supporting SMB, Mid-Market, or Commercial customers.
• 1-3+ years of experience in technical pre-sales, sales engineering, solution consulting, or customer-facing technical roles.
• Bachelor's degree or equivalent relevant experience in one of the following:
  • Management Information Systems
  • Business Information Systems
  • Information Technology / Computer Information Technology
  • Computer Science
  • Information Systems
  • Data Analytics
  • Software Engineering
  • Engineering or a related technical discipline

Preferred Qualifications

• Experience supporting channel partners, distributors, resellers, or indirect sales organizations.
• Strong understanding of solution configuration, sizing, and pricing methodologies.
• Excellent communication, presentation, and relationship-building skills.
• Ability to communicate complex technical concepts to both technical and business audiences.
• Ability to manage multiple opportunities in a fast-paced, matrixed environment.
• Strong knowledge of PC, Infrastructure, Storage, and Services solution ecosystems.
• Experience partnering closely with relationship-based sales teams.
• Demonstrated customer-first mindset with strong consultative and problem-solving abilities.