People & Culture Generalist

Job Summary:
The People & Culture Generalist supports People & Culture practices and objectives that will provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, productivity standards, goal attainment and the recruitment and ongoing development of a superior workforce. The People & Culture Generalist coordinates implementation of services, policies, and programs as well as assists and advises employees about People & Culture issues. The People & Culture Generalist serves as a regional point of contact for all People & Culture related issues and supports assigned region(s) with day-to-day operations of the People & Culture department, including regional and local training, field operations, compliance and campus and experienced recruiting.

Job Duties:

• Partners with regional People & Culture Managers, Director, and team to develop and drive the implementation of national, regional and local People & Culture services, programs, and policies
• Provides advice and counsel to regional and local leadership and management teams within assigned offices
• Participates in the annual internal quality control inspection process
• Participates in quarterly forecasting with regional Finance Directors and Managers
• Partners with Training and Development (T&D) to identify and analyze training and professional development needs of all regional and local professionals
• Attends local management and scheduling meetings to identify gaps in development, training, and/or headcount and resource needs
• Partners with regional People & Culture Managers and Director to ensure all employee relations matters are handled in a professional, appropriate, and legally compliant manner
• Ensures employee issues and requests are routed to and followed up on by the appropriate People & Culture representative and/or team
• Collaborates with People & Culture Managers to facilitate performance feedback, career counseling and goal setting processes, including calibration meetings
• Facilitates the on-boarding process, including:
  • Making a strong connection with new hires and welcoming them to BDO
  • Preparing new hire announcements
  • Coordinating new hire on-boarding specifics with Administrative professionals within the local offices
  • Collaborating with Training & Development and People & Culture Managers to monitor completion of new hire paperwork for all regional new hires
• Collaborates with Compliance Office, T&D and local CPE coordinators to monitor employee and partner compliance with required training and waivers/deferrals as needed
• Supports Talent Acquisition team in the regional campus and experienced recruitment process as needed, including:
  • Collaborating with regional campus and experienced recruiting members to assist in the facilitation of regional and local campus and experienced hiring process, including:
    • Workforce planning
    • Supporting secondee and immigration process
    • Maintaining applicant files
    • Communicating with applicants
    • Scheduling interviews
    • Tracking metrics
    • Updating position descriptions
    • Reviewing background checks
    • Facilitating strong internship experiences for campus recruits
  • Attending and/or leading campus and experienced recruiting events
  • Assisting in the identification and selection of qualified client service professionals
• Assists with evaluation of reports, decisions and results of office(s) and region in relation to established goals.
• Contributes to the development and implementation of People & Culture metrics, analyzes data and provides recommendations
• Serves as a resource in retrieving needed reports from People & Culture Information Systems team
• Recommends new approaches, policies and procedures to effect continual improvements in efficiency of services performed
• Conducts exit interviews, and assists in the overall employee exit process
• Provides necessary personnel information to the People & Culture Resource Center to facilitate regional and local occurrences of hiring, data changes and terminations
• Audits and updates employee data to ensure compliance with federal and state regulations
• Participates in projects with People & Culture Information Systems functional areas including, but not limited to, People & Culture, People & Culture Information Systems, Talent Acquisition, T&D and Total Rewards, as needed
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

Education/Experience/License/Certifications:

• Bachelor's degree in HR or other relevant field and two (2) years of broad-based HR generalist experience OR five (5) years of broad-based HR generalist experience and a Professional in HR (PHR) certification required

Experience:

• Experience working in a professional services organization preferred
• Experience with multisite locations preferred

Software:

• Proficient in Microsoft Office Suite required
• PeopleSoft HR experience preferred
• Applicant tracking systems experience preferred

Language:

• N/A

Other Knowledge, Skills & Abilities:

• In-depth knowledge of HR policies and practices
• Excellent interpersonal skills
• Strong analytic and diagnostic skills
• Excellent planning and organizational skills with a strong attention to detail
• Strong project and time management skills
• Strong sense of "ownership" for project assignments and regional responsibilities
• Excellent oral and written communication skills
• Ability to foster and maintain relationships with professionals at all levels within the organization
• Ability to work on multiple projects simultaneously and meet project deadlines
• Ability to work within a team environment or independently
• Ability to maintain a high level of confidentiality and professionalism in all matters
• Strong solutions oriented approach
• Comfortable working in a fast-paced, high-volume, professional service environment
• Capacity for 10% - 20% travel, as needed