Deposit Processing Associate

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Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.

Position Summary:

Deposit Processing Associate completes all aspects of deposit processing operations including daily Check21 processing, mobile deposit capture, ATM/ITM settlements and quality control to ensure consistency throughout teller areas.

Supervisory Responsibilities:

No direct reports.

Essential Functions:

• Responsible for the processing of check transactions through various payment channels.
• Review for fraud indicators for various Check 21 files such as mobile deposits, wire remittances, and ATM / ITM deposit files and coordinate resolution with other departments.
• Responsible for the operations and balancing of the fleet of ATM / ITM terminals in conjunction with other lines of business.
• Assist in branch operations by processing cash orders to the Federal Reserve Bank, routing of mail to the branch, researching check transaction issues, assist in balancing GL accounts tied to ATM / ITM.
• Initiation of various wire remittance requests.

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Good interpersonal and communication skills to ensure member-related issues are handled in a fair, consistent manner.
• Good organizational skills and attention to detail.
• Ability to work through member situations and provide effective and accurate resolutions.
• Good technical skills and ability to work with multiple systems.
• Proven ability to meet deadlines.
• Available to work Thursday and Friday evenings until 7:30 PM and 6:30 PM respectively on a rotation basis.
• Available to work Saturday between 8:30 AM and 12:00 PM on an as needed basis.

Education / Experience:

• High school diploma or equivalent.
• One year of cash or check handling experience, preferably in a financial institution.
• One year of fraud awareness and industry knowledge surrounding financial fraud trends.
• Knowledge of Teller Operations and ATM support.

Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.