New

Medication Access Coordinator

Mass General Brigham (Enterprise Services)
$19.37 - $27.71
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Jul 13, 2026
Responsible for performing a variety of medication-related tasks, as well as other duties in support of department operations within their scope of practice. Essential Functions: -Supports the clinic by assisting with patient medication management. -Receives, reviews and facilitates requests for medication renewal. -Reviews the requests according to guidelines, pends the requests in the electronic medical record and routes to prescriber for review and signature. -When electronic prescribing is not available, acts as an agent of the provider to transmit prescription information to pharmacies by phone, fax, or paper. -Acts as resource for patients on procedures of obtaining prescriptions, generic medications, prior approval requirements, insurance procedures, and other medication related issues. -Completes medication prior authorization paperwork or e-Forms for signoff by the clinical care team and in collaboration with the patient. -Monitors progress of prior authorization status throughout review process, updating appropriate parties as necessary. Experience High school diploma required. College degree preferred. Successful completion of an accredited or Board-certified Pharmacy Technician or Medical Assistant training program, or equivalent institutional/retail pharmacy or medical office experience is highly desirable. One-year experience in a medical setting is required. Prior pharmacy experience desirable. Epic experience preferred. We are seeking a full time, 40-hour Medication Access Coordinator (MAC) to join our team, Monday through Friday 8:00am-4:30pm. The ideal candidate profile is a driven, detail-oriented Medical Assistants or Pharmacy Technicians who is confident in their clinical abilities and demonstrates effective communication skills especially regarding support for patients and their questions/issues. When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, emotional intelligence, and genuine passion for this work. Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.