Student Services Specialist (TRANSFER ONLY)

Knowledge and Skills
1. Requires working knowledge of the principles and practices associated with assigned program within the higher education environment.
2. Requires basic knowledge of and use of learning, communication tools, and technologies.
3. Requires proficient knowledge of computer applications including common office productivity software, internet, and software applications and platforms supporting academic and higher education in general.
4. Requires proficient knowledge of specialized, program-specific computer applications or reporting databases.
5. Requires general knowledge to support curriculum development processes, to know recording and monitoring of master calendar and school schedules, interpret budget information, and processing of payroll transactions.
6. Requires sufficient math skills to read, record, and understand statistical data and concepts.
7. Requires sufficient English language and writing skills sufficient to prepare materials and reports.
8. Requires well-developed oral communication skills to convey concepts in individual and group settings in college and community-based meetings.
9. Requires intercultural communication skills and cultural competency to work cooperatively with a diverse population of students and service providers.

Abilities
1. Requires the ability to perform the essential responsibilities and functions of the position.
2. Requires the ability to learn and apply knowledge to support curriculum development processes, to know recording and monitoring master calendar and school schedules, interpret budget information, and processing of payroll transactions.
3. Requires the ability to prepare spreadsheets, graphs and charts.
4. Requires the skill sets to perform the responsibilities of the position including delivery of student service, advisory, and advocacy services.
5. Requires the ability to learn, interpret, and apply District, state, and federal requirements and objectives for academic achievement.
6. Requires the ability to work cooperatively with students, faculty and staff, as well as external service providers, families, community organizations, and other agencies. 7. Requires the ability to exercise independent judgement.
8. Requires the ability to prepare spreadsheets, graphs, and charts.
9. Requires the ability to learn about basic budgeting and information systems used by the department/division/college within a reasonable time frame.
10. Requires the ability to develop and maintain active advocacy relationships with students.
11. Requires the ability to organize and prioritize work and manage time to meet established program deadlines.
12. Requires the ability to communicate in a professional manner, orally and in writing, in both formal and informal settings with students, faculty, staff, managers, and others involved with the program.

Physical Abilities
1. The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
2. Essential functions will vary by position.
3. As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience
The position requires an Associate's degree in social science, education or related field along and two years in a highly responsible technical/administrative support capacity, involving frequent customer contact, preferably in an educational environment. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.
AND
Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.

Licenses and Certificates
May require a valid driver license. May require proof of US citizenship or Permanent Resident Status, if federal database access is required.

Working Conditions
Work is performed indoors where minimal safety considerations exist.

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

THIS POSITION IS FOR TRANSFER CCCD CANDIDATES ONLY.
IF YOU ARE NOT A CURRENT TRANSFER CANDIDATE WITH CCCD, PLEASE DO NOT APPLY AT THIS TIME.

This is a TRANSFER ONLY, full-time, 12-months per year classified position. This position is grant funded, continuation of this position is contingent on funds available in the grant. The normal hours of work will be Monday through Friday 8:00 am to 5:00 pm, with the flexibility to occasionally work extended hours and/or weekends, if necessary, to meet the department's needs. The effective date of employment will be arranged with the supervisor. The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee.

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) (Download PDF reader) (Download PDF reader) to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

Application Requirements

To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59 pm, Tuesday, July 7, 2026.

Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

1. A complete Coast Community College District Online Employment Application.
2. A Current Resume of professional and educational background and experience.
3. A Cover Letter detailing your experience related to the role.
4. Answers to the Supplemental Questions.

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.

Benefits

This position is eligible for the following benefits. Please visit the benefits tab above for additional information.

• Generous medical, dental, vision and life insurance plans for employees and dependents
• 21 paid holidays
• Cumulative sick leave
• Paid vacation
• Longevity salary programs
• PERS/STRS retirement plans
• Deferred compensation/457 plans
• Employee Assistance Program

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.

Coast Community College District Title IX:

https://prod.cccd.edu/employees/hr/title9/index.html