Front Office Lead

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Front Office Lead serves as the primary coordinator and point of contact for daily front office operations within the clinic. This position supports the management team by overseeing the activities of front office medical receptionists related to patient registration, scheduling, billing, and phone coverage. The Front Office Lead ensures the delivery of compassionate, professional, and efficient service to patients and families while maintaining effective workflow and communication across the team.

Education & Experience:

• High School Diploma or equivalent required.

• 2 years of medical office experience required

• Knowledge of medical billing, patient registration, and insurance verification processes.

• Proficient in electronic medical record (EMR) and practice management systems.

Hours:

• Sunday & Tuesday: 6:30am to 3:00pm

• Monday: 6:30am to 4:00pm

• Thursday: 4:30pm to 12:00am

• Friday: 3:30pm to 12:00am

About Us:

Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.