Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
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The Travel Analyst is administratively accountable to the Director of Travel and serves as a resource to all travel staff on data collection and analysis schemes. This role will be responsible for auditing company ground transportation, managing special projects and occasionally perform duties of a Travel Agent. Duties shall include, but are not limited to the following:
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- Provide the Director of Travel with data-driven decision-making recommendations and suggest process improvements.
- Monitor travel bookings to ensure cost efficiency.
- Collaborate with other Team Units of Omni, especially Crew Scheduling and Planning, to prioritize business and information needs.
- Build presentations on cost-saving opportunities based on continuous analysis of department spending.
- Book air, hotel, and ground travel as requested.
- Assist the Director of Travel to assure overall quality, productivity, and policy/contract adherence.
- Meet with travel vendors to negotiate contracts and maintain positive business relationships.
- Communicate operation-impacting travel issues to the Director of Travel and develop effective solutions.
- Work with the Director of Travel to troubleshoot travel system issues and manage error correction.
- Support travel agents by answering questions and assisting when needed.
- Update database systems accurately and maintain reports efficiently.
- Perform special projects or other duties as assigned.
- High school diploma or GED required, bachelor's degree preferred
- Possess general knowledge of Federal Aviation Regulations
- Capacity to become familiar with all aspects of the company's organization, activities, and personnel.
- Accomplished in part through in-house induction training, but best acquired through self-study and research.
- Maintain competence through continued education and training and, if applicable, technical competency requirements
- Stand - 5%
- Walk - 5%
- Sit - 70%
- Travel - 20%
- Lift up to 10 lbs
MENTAL CAPABILITY REQUIREMENTS
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- Ability to handle numerous activities at once and complete them in a timely manner.
- Work with limited supervision and possess impeccable attention to detail, excellent customer service and organizational skills required.
- Must be able to identify and resolve problems in a timely manner, gathering and analyzing information skillfully with significant detail.
- Ability to make decisions which impact the department's credibility, and services.
Drug Free Workplace, Equal Opportunity Employer M/F/Disability/Veterans/VEVRAA Federal Contractor/Sexual Orientation/Gender Identity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Military and civilian service alumni are encouraged to apply.
Qualifications
Education
High School (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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