Job Title: Business Systems Analyst
Location: Buffalo, NY
Employment: Temp (10 months)
Industry: Banking
Compensation: $40.00 /hr.
Schedule: 40 hours/week
About the Opportunity:
- Responsible for facilitating moderately complex to complex projects from proposal through post-implementation.
- Participates in meetings with lines of business to identify their requirements in how an application looks and feels to the end user; provides feedback on them.
- Serves as project lead to ensure test plans and specifications are completed in a timely basis and project meets established milestones.
- Responsible for various system testing activities not covered by other teams such as clients completing User Acceptance Testing (UAT).
Why You'll Love Working Here:
- Supportive, team-driven culture that values collaboration, transparency, and accountability.
- Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
- People-first environment that encourages employees to bring their authentic selves to work.
- Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.
Why This Opportunity is Exciting:
- This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.
About Acara Solutions
- Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.
Sound like a good fit?
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What You'll Do:
- Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases.
- Responsible for research analysis of moderately complex data ensuring functional design of assigned projects is accurate.
- Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation.
- Serve as functional lead on moderately complex projects for assigned application(s).
- Schedule and facilitate project team meetings as applicable.
- Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, necessary system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications.
- Participate in design discussions and document/deliver functional specifications.
- Participate in meetings with lines of business to identify their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology applications support internal/external customer needs and products/services as provided by lines of business.
- Review business requirements with technology team to ensure understanding of project requirements.
- Coordinate and provide estimates for moderately complex to complex projects and complete estimates for assigned component on large projects, inclusive of timelines and project phases.
- Serve as subject matter expert to consult and advise on how applications may be impacted by enterprise-wide initiatives, like an acquisition or major change in products/services provided to customers.
- Work with vendor to gain thorough understanding of project functionality and provide insight on implementation.
- May act as Test Coordinator for large project initiatives involving multiple applications.
- Participate in and document data mapping for integration of systems, conversion, and acquisition related projects to understand how applications may need to change or be impacted by enterprise-wide initiatives, like regulatory requirements, other system enhancements or business initiatives.
- Work with other testing teams, when applicable, to prepare test plans and scripts based on functional specifications, and manage or execute test cases verifying changes and enhancements work and perform as needed.
- Serve as functional lead with other project team members on other systems that impact the project.
- Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards.
- Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
- Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
- Ensure issues, incidences and questions are documented, reported and resolved as needed.
- Coordinate and manage post-implementation by getting feedback, resolving any issues and completing a debrief including actual to plan for timeframe and financials.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the client's brand.
- Maintain the client's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- We are seeking a highly motivated Business Systems Analyst IV to support and mature the Enterprise Capacity Management Program.
- This role will operate as a key contributor within the program function that coordinates capacity and demand visibility across decentralized technology domains.
- The ideal candidate will drive cross-domain reporting, governance coordination, and analytics development to enable enterprise-wide visibility into capacity utilization, risks, and forward-looking demand.
- This position plays a critical role in supporting leadership decision-making by ensuring consistent, actionable, and data-driven capacity insights are delivered through established governance forums.
- Partner with technology domain teams to collect and align capacity and demand-related inputs, including utilization trends, forecasts, risks, and constraints.
- Aggregate domain-level data to produce a consolidated enterprise capacity view for leadership and governance forums.
- Develop and maintain standardized reporting templates, dashboards, and artifacts to ensure consistency across domains
- Support the evolution of enterprise capacity reporting frameworks and KPIs.
- Coordinate and facilitate capacity management working group sessions and governance forums (Senior Working Group, Steering Committee).
- Prepare and present capacity reporting materials, including executive summaries, risk insights, and decision support content.
- Track meeting outcomes, decisions, and follow-up actions to ensure program continuity and accountability.
- Analyze capacity data to identify trends, risks, constraints, and opportunities for optimization.
- Support development of operational analytics strategies, KPIs, and reporting metrics to measure program maturity and performance.
- Enable data-driven decision-making by producing clear, actionable insights for stakeholders.
- Collaborate with infrastructure domain leads, enterprise monitoring teams, and architecture stakeholders to gather and validate reporting inputs.
- Facilitate discussions to align on reporting expectations, data availability, and governance requirements.
- Support cross-functional efforts to improve capacity management practices and reporting maturity.
- Assist in refining capacity management standards, processes, and reporting structures.
- Identify gaps in reporting, data quality, and process consistency, and recommend improvements.
- Support onboarding of new domains into the capacity management program and reporting cycle.
- Complete other related duties as assigned.
What You'll Bring:
- High School Diploma or GED.
- Minimum 5 years of operational/business analytics experience.
- Minimum 5 years of experience in Project Management.
- Minimum 5 years of experience in Capacity Reporting.
- Minimum 5 years of experience as a Business Systems Analyst or Data Analyst.
- Minimum 5 years of experience working in enterprise IT environments, preferably with infrastructure, monitoring, or operations teams.
- Minimum 5 years of experience in supporting governance forums and executive reporting.
- Minimum 5 years of experience in facilitating meetings and driving structured outcomes.
What Sets You Apart:
- Bachelor's Degree in Information Systems or Computer Science or Business.
- Subject matter expert in business with knowledge or experience utilizing the application/system being supported.
- Capable of working on multiple projects of a moderately complex to complex nature.
- Proven understanding of applications supported with a sound knowledge of interfacing/integrated applications.
- Ability to effectively use project management, word processing and spreadsheet applications.
- Good understanding of the Bank's application framework.
- Familiarity with application development software and hardware platforms.
- Ability to understand business support and its terminology.
- Ability to effectively present to all levels of management.
- Ability to multitask for various components of moderately complex to complex projects.
- Ability to coordinate between applications and business units.
- Ability to work in a team environment as well as autonomously.
- Ability to recognize project milestones and delivery dates.
- Ability to recommend and implement solutions.
- Proactive.
- Detail-oriented.
- Growing understanding of Bank acquisition methodology or relevant conversion experience.
- Good verbal and written communication skills.
- Good organizational skills.
- Good time management skills.
- Team Communications.
- Good lateral thinking skills.
- Good problem-solving skills.
- Proficiency with personal computers as well as pertinent software packages.
- Excellent to assist in issue resolution.
- Good ability to analyze, aggregate, and interpret data across multiple sources.
- Experience with capacity management, observability, or enterprise monitoring platforms.
- Familiarity with capacity planning, forecasting, and demand management concepts.
- Experience developing dashboards and analytics (Power BI, Tableau, Excel).
- Knowledge of industry frameworks (ITIL, NIST, FFIEC) related to capacity and availability.
- Good analytical.
- Excellent communication and stakeholder management.
- Ability to operate in a cross-functional, matrixed environment.
- High attention to detail with a focus on data integrity and consistency.
Additional Information:
- Upon offer of employment, the individual will be subject to a background check.
After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences.
AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while
AI agent simply helps move you forward faster. The best part?
They are available 24/7, so you can connect whenever it's convenient for you.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
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Aleron
Jul 01, 2026