Temporary Testing Lab Assistant

The following is intended to describe the general nature and level of work being performed. This list of duties is illustrative only and is not a comprehensive listing of all the functions and responsibilities performed.

Position Summary:
The employee will manage and maintain the daily operations of the Testing Services front office. The employee will assist in the administration and proctoring of various examinations, including University Outcomes assessments, computer-based tests, distance education examinations, placement tests, proctored examinations, and other assessments as needed.

Duties and Responsibilities:

• Perform general office duties, including greeting and assisting visitors, examinees, faculty, staff, and students; responding to email and telephone inquiries in a timely manner; and maintaining records through typing, filing, and data entry.
• Assist students, faculty, staff, and the general public in locating and utilizing computer-based resources and provide testing and proctoring services.
• Coordinate and administer online placement tests, distance education examinations, and other proctored testing services.
• Provide basic computer maintenance, troubleshooting, networking support, and software updates as needed for ATI, CDL, CLEP, Certiport, HiSET, PSI/FAA, Pearson VUE, and placement examinations.

• Assist with the completion of documents submitted by external agencies, including New Mexico Youth Challenge, Roswell Job Corps, Chaves County Youth Detention Center, Roswell Human Services Department, and other third-party agencies.
• Travel, as necessary, to Artesia, Dexter, Ruidoso, and other service areas to promote the services offered by the Testing Services Department.
• Assist in administering University Outcomes assessments and examinations, including ATI, Microsoft Office, and FAA examinations.
• Maintain an up-to-date working knowledge of computer technologies, software applications, and testing platforms related to assessment and testing functions.
• Assist the Testing Program Specialist in maintaining inventories of laboratory and testing equipment, materials, and supplies.
• Perform other duties as assigned or deemed necessary.

Minimum Job Requirements:

• High School Diploma or equivalent (GED).
• One year of general office or related experience.

• Experience working with students and/or the general public in a customer service environment.

• Ability to work effectively in a culturally diverse testing environment.
• Excellent oral, written, and interpersonal communication skills.
• Ability to understand, interpret, and follow multiple testing policies and procedures.
• Strong computer skills, including proficiency in common software applications.
• Ability to learn and adapt to new software, testing platforms, software updates, and system conversions.

• The noise level in the work environment is generally moderate.
• While performing the duties of this job, the employee is regularly required to use hands to handle or feel objects, reach with hands and arms, and talk or hear. The employee frequently sits and occasionally stands or walks. The employee may occasionally lift and/or move up to 25 pounds.
• Specific vision requirements for this position include close, distance, color, and peripheral vision, depth perception and the ability to adjust focus.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the followingrequired documents to your electronic application:

Required Documents:
Letter of Interest
Contact information for three references (blind or off list reference checks may be conducted on finalists)
Transcripts Official or Unofficial (Scanned/PDF transcripts required if being used to meet the minimum or preferred qualifications; Copy and Paste transcripts will not be considered.)

ENMU-R is an Equal Opportunity Employer/Title IX/IPRA. Eastern New Mexico University - Roswell does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the office of human resources at (575) 624-7412. New Mexico is an open records state; therefore ENMU-R complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Any concerns regarding sex discrimination should be addressed to the Title IX Coordinator at either titleix.coordinator@enmu.edu, (575) 562-2235, or Quay Hall Office 109, 1500 S Avenue K, Portales, NM 88130. Requests for records should be sent to Teresa Casarez at teresa.casarez@roswell.enmu.edu. For any other inquires please contact Human Resources at (575) 624-7412 or emailroswell.hr@enmu.edu

The specific statements shown in each section of this description are not intended to be all inclusive. They represent typical elements and criteria considered necessary to successfully perform the job.

ENMU-Roswell reserves the right to cancel, change, or close any advertised position at any time. The decision to do so will be based upon the needs of the University and the final determination will rest with the President.

APPLICANTS ARE RESPONSIBLE FOR SUBMITTING COMPLETE APPLICATIONS