Clinical Supervisor +$61,318.40+ DOE

Since 1896, Volunteers of America Oregon has been dedicated to meeting the needs of our community. Through our innovative programs in behavioral health, addiction treatment, reentry services, and support for children and families, we deliver life-changing services that promote safety, healing, and empowerment.

At VOA Oregon, each staff member is part of a compassionate, mission-driven team working collaboratively to create lasting, meaningful, positive change. Every role contributes to the clients we serve and the mission we advance together. This work matters.

Are you ready to join an organization committed to service, inclusion, and employee support?

Read on to learn more and apply today!

Benefits vary based on employment classification. Employees hired into a full-time position are eligible for the benefits outlined below, subject to plan terms and eligibility requirements.

Health & Insurance Coverage: Medical insurance options with employer-paid premiums covering 71%-89% of employee-only coverage, with employee costs starting at $66.23 per paycheck; Optional dental and vision coverage at employee cost.

Life & Disability Protection: Employer-provided life insurance, along with short- and long-term disability coverage.

Retirement & Financial Security: 403(b) retirement plan with an automatic 5.5% employer contribution after 18 months of employment, regardless of employee contribution.

Paid Time Off & Work-Life Balance: A generous paid time off (PTO) plan, with accruals of 15 days in the first year, 23 days in the second year, and 26 days in the third year.

Sick Leave: 80 hours of front-loaded sick time (prorated in the first year), resetting annually on January 1.

Holidays and Personal Days: 10 paid holidays each year, plus 3 personal holidays (prorated in the first year) to allow employees time off for important holidays, events, or milestones.

Student Loan Forgiveness: As a 501(c)(3) nonprofit, VOA Oregon is a qualified employer for the Public Service Loan Forgiveness (PSLF) program, which may help reduce or eliminate federal student loan debt for employees who meet eligibility requirements.

Additional Employee Benefits: Flexible spending accounts, employee assistance program (EAP), and access to other voluntary benefits and employee discounts.

The Clinical Supervisor provides leadership, clinical oversight, and supervision within Outpatient Services. This position provides leadership, clinical oversight, and supervision for Certified Alcohol and Drug Counselor (CADC) staff delivering substance use disorder treatment services. This position ensures the provision of high-quality, ethical, trauma-informed, and client-centered care that complies with applicable Oregon Administrative Rules (OARs), contractual requirements, accreditation standards, and professional best practices. The Clinical Supervisor is responsible for maintaining clinical service quality, supporting staff credentialing and professional development, promoting the implementation of evidence-based practices related to substance use disorders and problem gambling, and fostering effective collaboration with internal teams and community partners. The role supervises six or more employees and exercises moderate independent judgment in applying established policies, procedures, and clinical standards to achieve program goals and positive client outcomes.

Education & Experience

• Bachelor's degree in behavioral science, addiction studies, social services, or a related field required. A master's degree is preferred. Alternatively, three years of full-time, relevant clinical experience in substance use disorder treatment that demonstrates the knowledge, skills, and abilities required for this position may be substituted for the degree on a year-for-year basis.
• At least three years of progressively responsible clinical experience in substance use disorder treatment or related behavioral health settings, including experience providing clinical supervision or leadership.
• Experience applying the ASAM Criteria and evidence-based substance use disorder treatment practices.
• Experience working with multidisciplinary teams and collaborating with community partners.

Certificates, Licenses, and/or Registrations

• Certified Alcohol and Drug Counselor II (CADC II) credential, or higher-level credential, required.

• Certified Gambling Addiction Counselor II (CGAC II) preferred or must be attained within six (6) months of date of hire.

Essential Job Duties

• Provide clinical supervision to CADCs, interns, and multidisciplinary team members to ensure ethical practice, credential development, and high-quality service delivery aligned with best practices and Oregon Administrative Rules (OARs) for substance use disorder treatment.
• Conduct individual and group clinical supervision to support clinician development in ASAM assessments, engagement strategies, treatment planning, and the application of evidence-based substance use disorder practices, ensuring compliance with OARs and professional standards.
• Develop individualized supervision plans and offer strengths-based feedback to support performance growth, clinical confidence, and credential attainment (CADC).
• Coordinate onboarding, training, and scheduling of new clinical staff and interns to ensure effective orientation, role clarity, and alignment with program expectations.
• Support the integration of trauma-informed and person-centered approaches to promote client-driven care for individuals experiencing substance use disorders.
• Monitor and evaluate clinical documentation, service delivery, and billing practices to support compliance with substance use disorder contracts and OARs, prevent fraud, waste, and abuse, and maintain financial sustainability.

• Provide direct clinical services, including substance use disorder assessments, group facilitation, and case consultation, to model high clinical standards and ensure continuity of care.
• Lead crisis response efforts and provide real-time supervision during emergencies to protect client and staff safety and ensure appropriate intervention strategies are followed.
• Facilitate reflective supervision and team case consultation to promote critical thinking, shared learning, and treatment planning across substance use disorder and problem gambling services.
• Train and supervise staff in the use of Feedback Informed Treatment (FIT) to improve client engagement and clinical outcomes.
• Collaborate with internal teams and external stakeholders (e.g., courts, coordinated care organizations, community treatment providers) to support coordinated care for clients.
• Support hiring, performance management, and retention efforts to build a high-performing, mission-aligned clinical team and foster a culture of excellence and growth.
• Participate in program planning, evaluation, and continuous quality improvement initiatives to enhance substance use disorder and problem gambling services and meet program goals.
• Track contract deliverables and outcome measures in Problem Gambling services to ensure compliance and responsiveness to community needs.
• Represent the program in community and interagency meetings to promote positive partnerships and enhance referral networks.
• Perform other job-related duties as assigned to support program and organizational objectives.

Knowledge, Skills, & Abilities

• Knowledge of supervision models, clinical theories, and evidence-based practices (EBPs) in substance use disorder treatment.
• Knowledge of the ASAM Criteria, substance use disorder screening tools, placement criteria, and evidence-based treatment approaches to ensure appropriate level-of-care determinations and accurate clinical assessments.
• Knowledge of the signs, symptoms, stages of change, withdrawal, relapse risk, and treatment of substance use disorders, including behavioral addictions.
• Knowledge of legal, ethical, and regulatory frameworks governing substance use disorder counseling, including Oregon Administrative Rules (OARs), HIPAA, 42 CFR Part 2, and applicable credentialing requirements (CADC/CGAC).
• Knowledge of trauma-informed care and social determinants of health to promote safe and client-centered therapeutic relationships.
• Knowledge of person-centered and strength-based planning approaches to empower clients and guide effective goal development.
• Knowledge of documentation standards, audit readiness, and billing practices for substance use disorder services to ensure accuracy, reimbursement integrity, and compliance.
• Skilled in clinical evaluation, treatment planning, and care coordination for individuals with substance use disorders to support recovery across multiple service domains and systems.
• Skilled in delivering and supervising evidence-based interventions such as Motivational Interviewing, Cognitive Behavioral Therapy (CBT), relapse prevention, contingency management (when applicable), and financial recovery interventions.
• Skilled in providing individualized supervision and professional mentorship to build clinical skills, foster growth, and prepare staff for CADC credentialing.
• Skilled in monitoring performance, conducting file audits, and using feedback mechanisms (e.g., FIT data and supervisory tools) to inform clinical development and improve outcomes.
• Skilled in facilitating cross-disciplinary collaboration and external partnerships to ensure continuity of care, reduce service gaps, and advocate for client needs.
• Skilled in conflict resolution and de-escalation to manage crisis situations, support staff, and maintain client safety.
• Skilled in facilitating reflective supervision, critical thinking, and ethical decision-making to enhance clinical judgment and foster professional growth.
• Skilled in guiding, mentoring, and developing CADC staff through individualized supervision, fostering professional growth, and supporting their professional development.
• Skilled in providing clear, specific, and constructive feedback on clinical performance, conceptualization of client needs, and the application of evidence-based practices for substance use disorder treatment.
• Skilled in collaborating with counselors, peers, leaders, healthcare providers, and community partners to support client recovery.
• Skilled in conducting and supporting team members in completing comprehensive substance use disorder assessments, developing person-centered treatment plans, and coordinating care across systems and community resources.
• Skilled in applying trauma-informed care principles to create a therapeutic environment that is responsive to clients' experiences and supports recovery.
• Ability to promote a positive and collaborative work environment to enhance staff morale, reduce turnover, and support program cohesion.
• Ability to adjust supervision approaches based on supervisee experience and learning style to ensure effective engagement and skill transfer.
• Ability to integrate Feedback Informed Treatment (FIT) principles into supervision and clinical practice.
• Ability to apply data and outcome measures (e.g., FIT scores, performance dashboards, and gambling contract outcomes) to guide supervision and enhance service effectiveness.
• Ability to provide supervision on the integration of evidence-based practices into substance use disorder treatment, ensuring fidelity and positive client outcomes.
• Ability to collaborate effectively with a multidisciplinary team, governmental agencies, and community partners to support coordinated substance use disorder treatment and recovery services.
• Ability to balance clinical leadership and administrative responsibilities to ensure high-quality service delivery and compliance with operational standards.
• Ability to represent VOA Oregon professionally in community and interagency settings to foster collaborative relationships and promote the organization's mission.

Other Eligibility Requirements

• Must complete a criminal history background check and receive authorization from the State of Oregon's Background Check Unit.
• Must not be excluded from participation in federal healthcare programs, including but not limited to listings on the Office of Inspector General (OIG) List of Excluded Individuals/Entities and the System for Award Management (SAM) exclusion list.
• Must be legally authorized to work in the United States without sponsorship.
• If driving is required for the position, the individual must have an active driver's license, current insurance, reliable transportation, and ability to meet VOA Oregon's and VOA Oregon's insurer's driver standards.

Supervisory Responsibilities

This position provides direct supervision to approximately 6-8 employees and is responsible for delivering consistent guidance, performance follow-up, and clinical supervision to support staff development and ensure quality of care.

Physical Demands & Work Environment

The physical demands described here must be met by an employee while performing the essential duties of this job. The employee is regularly required to sit for extended periods, use hands and fingers to operate a computer and other office equipment, and communicate effectively in person and by phone. The employee may occasionally be required to stand, walk, bend, and lift up to 25 pounds.

The work environment characteristics described here may be encountered by an employee while performing the essential duties of this job. The work is primarily performed in a professional office setting with frequent use of standard office equipment such as computers, phones, and printers. Occasional travel between program sites, partner sites, and to community meetings is required. The noise level is generally low to moderate. This is a full-time, exempt position with regular on-site work requirements.

Individuals in this role must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required for this position. Duties and responsibilities may change with or without notice to meet organizational needs.