Systems Analyst 3

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Systems Analyst 3

Location(s): Austin, TX

Position Overview
A Texas state government agency is seeking two senior-level Systems Analyst 3 consultants to support a statewide Enterprise Resource Planning (ERP) environment. The role focuses on functional and technical support of a PeopleSoft HCM 9.2-based HR/Payroll system serving numerous state agencies.

Candidates will provide advanced Level 2 support, system configuration, incident management, security oversight, compliance support, project coordination, and functional leadership.

Key Responsibilities

• Serve as a senior functional and technical analyst supporting statewide HR/Payroll ERP operations.
• Provide advanced Level 2 support for high-profile agencies.
• Perform intake assessment, issue triage, troubleshooting, root-cause analysis, and incident resolution.
• Analyze logs, reproduce issues, and investigate integration, database, and configuration problems.
• Configure and maintain PeopleSoft HR/Payroll modules.
• Support Workforce Administration, Payroll Interface, Commitment Accounting, Time and Labor, TAM/CG, and security administration.
• Ensure compliance with state policies, federal labor laws, and FMLA requirements.
• Create and review Functional Design Documents (FDDs).
• Support integrations, APIs, middleware, and interface troubleshooting.
• Monitor system performance, batch processing, scheduled jobs, and operational health.
• Maintain security controls, including multi-tenant ERP security requirements.
• Participate in fiscal year-end, calendar year-end, legislative updates, federal mandates, and major system initiatives.
• Coordinate with agencies, vendors, policy teams, technical teams, and managed services providers.
• Participate in disaster recovery testing, upgrade testing, audits, and major incident management activities.
• Deliver presentations to executive leadership, user groups, and steering committees.
• Provide training, mentoring, and cross-training for junior analysts.
• Ensure all digital content complies with WCAG 2.1 accessibility standards.

Technical Environment

• Oracle PeopleSoft HCM 9.2
• Application Designer
• Integration Broker
• REST/SOAP Web Services
• SQL
• SQR
• BI Publisher
• SAP Business Objects
• Approval Workflow Engine (AWE)
• PeopleSoft Update Manager (PUM)
• Change Assistant
• Fluid UI
• Elasticsearch/Search Framework
• ServiceNow
• BOSSDesk
• NIST Security Framework
• ITIL-based Service Management

Required Qualifications
Domain Expertise

• 15+ years of Texas state policy knowledge.
• 15+ years of federal labor law expertise.
• 10+ years supporting PeopleSoft HCM 9.2 CAPPS HR/Payroll environments.
• 10+ years supporting large statewide agency networks (30+ agencies).
• 8+ years serving as an FMLA configuration and compliance SME.

Technical Experience

• 15+ years with Application Designer, Integration Broker, SQL, SQR, BI Publisher, SAP Business Objects, and related tools.
• 12+ years performing PeopleSoft system configuration.
• 12+ years supporting batch processing and job scheduling.
• 12+ years applying security best practices, NIST standards, and multi-tenant ERP security.
• 10+ years supporting PUM, Fluid UI, and Elasticsearch.
• 8+ years managing Approval Workflow Engine (AWE).

Operations & Support

• 10+ years providing Tier 2 support in environments utilizing Tier 3 managed services.
• 10+ years handling Priority 1 and Priority 2 incidents.
• 10+ years participating in disaster recovery exercises.
• 10+ years supporting fiscal year-end processes at a statewide level.
• 10+ years performing CAPPS/SPRS synchronization activities using SQL.

Leadership & Project Experience

• 10+ years strategic planning and roadmap development.
• 10+ years functional project management.
• 10+ years executive presentation experience.
• 10+ years audit and open records support.
• 10+ years vendor management and contract compliance oversight.

Compliance & Accessibility

• 8+ years preparing WCAG 2.1-compliant materials.
• 3+ years applying ITIL principles and practices.

Preferred Qualifications

• Experience supporting legacy statewide financial systems.
• Additional production support experience within statewide financial operations environments.

Ideal Candidate Profile
The strongest candidates will have extensive Texas public-sector ERP experience, deep PeopleSoft HCM expertise, strong HR/Payroll functional knowledge, advanced technical troubleshooting skills, statewide agency support experience, and a proven track record managing complex operational support, compliance, security, and fiscal-year processes in a large multi-agency environment. This position appears highly specialized toward professionals with prior CAPPS and Texas state government ERP experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.