Security Officer Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Desk in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer in a fast-paced tech, media, and telecom location, where you will welcome visitors, manage access, support security-related desk operations, and deliver outstanding customer service and communication. This role is ideal for a polished professional who thrives in a people-first culture built on agility, reliability, innovation, teamwork, and integrity while helping to support a professional and secure environment.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, employees, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a busy front desk location.
• Monitor access to the location by checking in visitors, verifying credentials, issuing visitor passes, and maintaining front desk logs in accordance with site procedures.
• Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating security-related concerns to the appropriate personnel when needed.
• Support day-to-day front desk operations by answering phones, directing guests, observing lobby activity, and documenting unusual activity, maintenance issues, and/or policy-related concerns.

Minimum Requirements:

• Have 2 or more years of law enforcement, military police, and/or corrections experience.
• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. C15802