Senior Consultant - Clinical Support

JOB SUMMARY:
Senior Consultant is a highly experienced and strategic leader who has a strong understanding of EHR solutions and technology. This consultant uses industry best practices to ensure proper alignment between workflow and technology. Senior Consultants will work closely with cross-functional teams and gather voice of the customer to define design requirements, as well as understand and execute delivery roadmap successfully. Senior Consultants may also mentor other consultants and contribute to the overall delivery strategy.

JOB ROLES AND RESPONSIBILITIES:
1. Understand and articulate product functionality and related workflows.
2. Collaborate with customers and other project teams to define product design and configuration following industry best practices.
3. Identify and determine inputs and work tasks needed to complete fully functional product configurations.
4. Lead meetings and sessions with clients and other project team members to complete work tasks.
5. Perform tasks that need independent judgment to implement EHR products and technology to meet customer needs.
6. Operate independently without assistance or guidance to provide quality work products to a project team or customer that comply with best practices
7. Make recommendations to customers about efficient and effective use of technology.
8. Mitigate risks and issues.
9. Act as a mentor and coach to other consultants and team members.
10. Influence customer roadmap and design.
11. Contribute to long-term planning and innovation.

More details:
1. Support training development for end users and staff members.
2. Ensure compliance with HIPAA regulations and requirements.
3. Demonstrate commitment to the Company's core values.
4. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

JOB SCOPE: Senior Consultant works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on initiatives that may not be clearly defined and are large in scope. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action. Senior Consultant has increased responsibility, leadership, and strategic influence expected at the senior level.