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JOB SUMMARY Under the supervision of a Registered Nurse (RN) and guided by the policies and procedures of Ambulatory Services, the Licensed Vocational Nurse works in collaboration with the clinical team in delivering high-quality care to patients in the Allergy, Immunology, and Infectious Diseases Clinics. The type of patients treated in the clinic include patients who are receiving allergy immunotherapy services. The Licensed Vocational Nurse is responsible for providing nursing care to patients in the ambulatory setting. All components of nursing care will be individualized to meet the patient's physiological and psychosocial developmental level and needs. Functions as a member of the interdisciplinary and nursing teams; carries out established nursing procedures and performs related duties as required by patient need. Works collaboratively with RN as a nursing resource for staff and provides nursing supervision that is within the scope of practice in the absence of the RN. The LVN triages patient phone calls and messages, directing assessment need calls to RN or MD. The Licensed Vocational Nurse supports the clinical team that consists of physicians, nurse practitioners, registered nurses, social workers, medical assistants, and program coordinators. Department Overview The Allergy and Immunologic (AI) Clinic evaluates and treats patients with a variety of allergic conditions which include: asthma, allergic rhinitis, sinusitis, rashes, food allergy, drug hypersensitivity, and bee sting allergy. AI also cares for patients with: immune deficiencies, frequent infections, and inflammatory diseases of other types. Complete skin testing and injection therapy for allergies are available The UCSF Infectious Diseases Clinic offers evaluation and treatment for a wide range of infectious diseases, with a focus on complex or unusual conditions. We often care for patients with the following concerns:
- Recurrent infections of the skin or other soft tissue (supportive tissues such as muscles and fat)
- Recurrent urinary tract infections
- Recurrent herpes virus infections
- Mycobacterial infections of the lungs and skin
- Coccidioidomycosis, or valley fever, a type of fungal infection
- Fever of unknown cause
- Bone and joint infections
- OPAT (Outpatient Parenteral Antibiotic Therapy
Our dedicated and caring physicians strive to provide the highest quality care in a timely manner DUTIES & ESSENTIAL JOB FUNCTIONS General duties and responsibilities include clinical and administrative functions. Supports the nursing duties and follows the nursing process. Clinical duties include managing patient flow, obtaining vital signs, review health maintenance status, immunizations, monitoring and maintaining exam room supplies, enter and review patient information in the electronic medical record (Apex) as appropriate and assist with emergencies as outlined in the department Emergency Manual. The Licensed Vocational Nurse supports administrative functions as required that includes but not limited to patient registration, verifying patient health insurance, appointment scheduling, telephone reception, insurance authorization management, new patient coordination, and copay collection. Demonstrate outstanding customer service skills with patients and staff. The License Vocational Nurse must be proficient with the use of electronic medical record system. The License Vocational Nurse must comply with all organizational policies pertaining to HIPPA and the safeguard of all patient health information. The Licensed Vocational Nurse must comply with organizational nursing policies and state laws pertaining to scope of practice and adheres to professional standards as a licensed nurse. Adheres to Infection Control and Safety policies at all times. Must maintain current licensure at all times and complete all required initial and annual trainings. Notifies the Administrative Nurse and clinical team of problems in the clinic. DUTIES & ESSENTIAL JOB FUNCTIONS Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.
% of time |
Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
10 |
Yes |
Screening
Identifies the needs and responses of patients to medical regimen and treatment through observation of symptoms, emotional state, and cultural and socioeconomic backgrounds and response to medical regimen and treatment. Recognizes and reports specific physical and emotional conditions/needs/concerns of the Patient to appropriate members of the health care team. Alerts a provider of unusual observations of patients to facilitate immediate attention, e.g., chest pain, shortness of breath, allergic reactions. |
5 |
Yes |
Planning
- Works cooperatively and participates with the healthcare team to discuss patient's alternatives to health care services and to develop short- and long-range goals to meet the patient's needs.
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20 |
Yes |
Implementation/Evaluation
Provides individualized nursing care which responds to the growth and developmental needs of patients and demonstrates an understanding of the range of treatment required by the patient. Demonstrates ability to provide appropriate care based on the needs of a specific individual, including that individual's age. Adult (19 - 64 years) Geriatric (65+ years)
Sets up exam room and performs intake process. Provides for physical and emotional privacy. Prepares for and instructs patients about specific diagnostic and therapeutic procedures and treatments. Assists as needed with diagnostic and therapeutic procedures and treatments. Uses appliances and equipment correctly and maintains safe practice. Administers medication and documents accurately. Maintain current knowledge of pharmacology and competency in modes of administration. Accurately documents in the patient's electronic medical record following the nursing process which include patient complaints, nursing observations, interventions and care plan, nursing actions/teachings performed and patient response to the action. Responds appropriately in emergencies. Is knowledgeable about the contents of the code blue cart and/or the emergency kits and can initiate and assist in CPR. Understands the procedures for medical emergencies, code blue and other emergency/disaster situations. Complies with all Ambulatory Services and Medical Center policies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by JCAHO/Title 22/NCQA. Completes annual competency testing as specified by the individual practice. Assists in reviewing in-basket messages and assists in completing messages as appropriate |
10 |
Yes |
Advocacy/Education
- Provides patients with the necessary information to make informed decisions utilizing available resources and making referrals appropriately. Informs patients/families about services available at UCSF Medical Center and in the community. Utilizes and maintains updated educational resources.
- Provides and reinforces patient health teaching by utilizing language which patient and family can understand.
- Verifies patient/family understanding through return demonstration, verbal, physical or written.
|
5 |
Yes |
Performance Improvement
Participates in Performance Improvement (PI) activities. Makes recommendations regarding PI topics or problems; and assists in data collection. Reports and follows up on issues that affect environment and safety |
5 |
Yes |
Self-Development/Professionalism
Attends classes, conferences, workshops, and staff meetings applicable to practice needs. Shares information from programs attended. Attends and participates in staff meetings. Complies with work-related policies, including license renewal, annual PPD, CPR certification, use of benefit time, and dress code including identification policy. Contributes to the orientation and learning experiences of other members of the health care team. Complies with departmental staff scheduling guidelines and HBS timekeeping policy, i.e. starts work as scheduled, completes work in a timely manner, notifies Administrative Nurse of time off requests as prescribed in the organizational policy |
45 |
Yes |
Clinical
Sets up exam rooms and performs intake process and assist patients in preparation for exam and/or procedure. Prepares for and instructs patients about specific diagnostic and therapeutic procedures. Evaluates and documents patient's response to nursing care. Performs routing clinical functions, including but not limited to vital signs, height, weight, allergies, history, and documentation of chief complaints. Documents use of interpreter as appropriate. Work with interpreting services to facilitate interpreter participation for medical appointments in person, by phone or by video if available. Assists Nurses and Providers and patients in preparation for exam and/or procedures. Successfully completes all appropriate competencies to perform or assist with procedures as required for the department specialty and determined by the Clinical Manager-which may include but not limited to:
Allergy Injections Allergy skin prick testing Administration of oral challenges Vaccine administration Acts as a chaperone as needed for medical providers Transports patients as directed to ensure their safety Monitors patient flow in and out of the clinic. Participates in updating mandatory logs (i.e.: temperature log, disaster cabinet log, crash cart log, aed log) Completes referrals to other providers as ordered by the physician Obtains authorizations from insurers for medications Performs clinical activities in an accurate and timely manner Assist physician staff in writing and sending out patient communications Complies with all Ambulatory Services and Medical Center policies and procedures for infection control, safety, administrative and clinical practice. Complies with activities mandated by JCAHO/Title 22 Ensures all medication cabinets remain locked at all times |
0 |
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0 |
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0 |
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0 |
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100% |
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(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Required qualifications:
- 6 - 12 months minimum experience in an ambulatory setting.
- Recent experience in an Infectious Disease clinic.
- Familiarity with the process of prior authorizations to obtain specialty medications.
- Must have worked in a medical team consisting of several providers and an administrative assistant, knowing in-basket management, assisting with medication refills, coordinating services, and scheduling appointments and procedures
- Strong computer skills and use of Microsoft Office.
- Ability to prioritize work efficiently and independently, demonstrating strong self-initiative
- Excellent communication with patients and all levels of personnel with excellent writing skills.
- Excellent organizational and problem-solving skills.
- Demonstrated ability to use electronic medical records.
- This position requires flexibility to orient and work at all UCSF Medical Center locations.
- Graduated from an accredited vocational nursing program with a certificate.
Preferred qualifications:
- Experience with ID and OPAT (Outpatient Parenteral Antibiotic Therapy)
- Experience performing allergy procedures
- Experience with telephone triage.
Required licenses/certifications:
- Current California Vocational Nursing Licensure
- Current American Heart Association BLS certificate
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Required qualifications:
- 6 - 12 months minimum experience in an ambulatory setting.
- Recent experience in an Infectious Disease clinic.
- Familiarity with the process of prior authorizations to obtain specialty medications.
- Must have worked in a medical team consisting of several providers and an administrative assistant, knowing in-basket management, assisting with medication refills, coordinating services, and scheduling appointments and procedures
- Strong computer skills and use of Microsoft Office.
- Ability to prioritize work efficiently and independently, demonstrating strong self-initiative
- Excellent communication with patients and all levels of personnel with excellent writing skills.
- Excellent organizational and problem-solving skills.
- Demonstrated ability to use electronic medical records.
- This position requires flexibility to orient and work at all UCSF Medical Center locations.
- Graduated from an accredited vocational nursing program with a certificate.
Preferred qualifications:
- Experience with ID and OPAT (Outpatient Parenteral Antibiotic Therapy)
- Experience performing allergy procedures
- Experience with telephone triage.
Required licenses/certifications:
- Current California Vocational Nursing Licensure
- Current American Heart Association BLS certificate
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University of California - San Francisco
$45.15 - $56.64 / hr
Jun 17, 2026