Customer Service Associate (Part-Time)
Location: Portsmouth, Rhode Island
Bilingual: Portuguese/Spanish a plus but not required
Start Your Career in Banking
Are you passionate about helping people and delivering great customer service? At BayCoast Bank, we're looking for a Customer Service Associate who enjoys working with customers, solving problems, and being part of a collaborative team.
In this role, you'll be on the front line of our branch, creating positive customer experiences while building valuable skills for a long-term career in banking.
What You'll Do
Customer Service & Engagement:
- Serve as the face of the bank, delivering friendly and professional service
- Handle customer inquiries and resolve issues efficiently
- Build relationships and identify customer needs
Sales & Relationship Development:
- Recommend banking products and services
- Identify referral opportunities
- Support branch service goals
Transactions & Operations:
- Process customer transactions accurately and efficiently
- Balance cash and maintain transaction accuracy
- Assist with ATM, night deposit, and safe deposit functions
Teamwork & Growth:
- Participate in team initiatives and training programs
- Support other departments as needed
- Contribute to a positive team environment
What You Bring
- Customer service or cash handling experience
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Positive attitude and willingness to learn
- Ability to handle multiple tasks in a fast-paced environment
Why Join BayCoast Bank
We are committed to making a meaningful difference for our customers, employees, and community. Our core values:
- Take pride in what you do
- Believe your work matters
- Care about people
- Maintain a positive attitude
Employee Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Educational assistance
- Tuition assistance
- Defined Benefit Pension Plan
- Employee banking perks
- Career advancement opportunities
Work Environment & Requirements
- Ability to lift up to 50 lbs
- May require evenings and weekends
- Reliable transportation may be required
BayCoast Bank
17 To 19.50 (USD) Hourly
vision insurance, paid time off, tuition assistance, 401(k)
Jun 11, 2026