Passport Center Assistant

The Global Education Office is pleased to announce an exciting employment opportunity! The Global Education Office is
looking for a Passport Center Assistant to assist the Passport Acceptance Agents with passport duties at UNM's Passport Center located inside the UNM Bookstore.This position is required to work every Friday from 12:30-4:00 p.m. and Saturday 9:30 a.m. - 2:30 p.m. More hours may be available in the Fall semester. The position requires fast and friendly customer service and will be working
directly with the public in both appointment and walk-in capacities. This position will be responsible for greeting and signing in customers, taking and processing photographs, including printing and cutting, collecting and making copies of passport application documents, moving equipment and supplies to the Bookstore Lobby for Saturday operations, survey collection and data
entry, and other tasks as assigned. The position requires learning about the requirements needed to obtain a passport and must be able to answer questions about applying for a passport as well as general questions about the Global Education Office. As
an extension of the Global Education Office and the U.S. Department of State, employees are expected to conduct themselves in a highly professional, friendly, and open manner, demonstrate a positive attitude, and actively problem-solve in
this role.

• Excellent internal and external customer service skills
• Excellent phone etiquette
• Ability to work both independently and as part of a
  team
• Required to work on Saturdays for up to 5.5
  hours

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.