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HOSPITAL PATIENT FINANCIAL COUNSELOR

Universal Health Services
United States, Kentucky, Bowling Green
1035 Porter Pike (Show on map)
Jun 11, 2026
Responsibilities

About UHS:
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom

About Rivendell:
Rivendell Behavioral Health Hospital is a 149 inpatient, Joint Commission accredited hospital. We are located on a 48 acre private campus in the heart of Bowling Green, KY. At Rivendell Behavioral Health Hospital, children who are in crisis receive psychiatric care. Teens suffering from depression, disabling anxiety, feelings of hopelessness or suicide can learn new ways to cope. Teens and adults suffering from chemical dependency and substance abuse can get help.

POSITION SUMMARY:
Responsible for the accounts receivable data input, financial counseling, and self-pay
arrangements. Completes insurance verifications daily.

MAJOR DUTIES AND RESPONSIBILITIES:
1. Perform all financial functions relating to patient admissions:

A. Verify insurance benefits of all insurance admissions daily (Medicaid
coverage/eligibility when applicable).
B. Coordinate with Utilization Review department to ensure all precertifications are in place on all admissions, and obtain all pertinent data
for patient accounting.
C. If family is not able to apply for Medicaid the Patient Account
Representative will instruct and obtain from guarantors, all information
needed to complete application for Medicaid.
D. Ensure assignment of insurance benefits, Financial Agreement and other
required admission forms (see Admission Policy) are properly signed by
guarantor and in place.
E. Set up a financial file with all financial class information daily.

2. Follow patient through length of stay ensuring that any necessary financial class
changes are made properly, and ongoing re-certifications are in place. Notify
biller of all financial data changes.

3. Communicates with guarantors as needed on first party collections.

4. Prints face sheets and sends to physicians billing services each Monday evening
for the previous Monday through Sunday admissions. Each face sheet will
contain COMPLETE insurance information and admitting diagnosis. Vendor will
obtain face sheets on consults at the time services rendered.

5. Coordinates patients' outside services with appropriate staff.

6. Backs up Business Office Manager on reporting census information to Home
Office by 10:00 AM each day.

7. Performs Business Office Daily functions in absence of Business Office
Manager.

8. Any other duties assigned by Supervisor.

9. Will adhere to all safety policies and safe work practice.

10. Will attend hospital safety trainings.

11. Will adhere to all hospital policies and procedures.

12. Will report all accidents immediately.


Qualifications

QUALIFICATIONS:

Education: High school graduate
Training and Experience: Two years work experience, preferably in health care accounts
receivable area. Must be computer literate (Excel and Word).
Knowledge Required: Knowledge of third party reimbursement and Medicaid
reimbursement, good typing and communication skills.

EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success.

Notice:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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