Digital Office Analyst

Key Responsibilities:

Product Planning and Release Management

• Develop clear and executable product roadmaps and release plans, ensuring that strategic plans are not only discussable but also practically deliverable.
• Prioritize initiatives based on business challenges, current system capabilities, and available resources to ensure realistic and achievable execution.
• Define project scope, dependencies, and resource constraints during the planning phase to establish clear boundaries and control mechanisms for implementation.

Solution Design (Business and Technical Perspective)

• Design end-to-end, implementation-ready solutions, including business processes, data flows, system logic, API integration approaches, and key delivery artifacts.
• Collaborate closely with architecture, development, testing, and AI engineering teams to validate technical feasibility and ensure alignment between solution design and engineering capabilities.
• Continuously refine solutions throughout the delivery lifecycle to ensure final implementation outcomes remain aligned with business objectives and original design intentions.
• Requirements Analysis and Delivery Execution (Core Responsibility)

• Translate business requirements into structured and actionable deliverables, including Product Requirement Documents (PRDs), process flows, interface specifications, and acceptance criteria.
• Own end-to-end iteration management, including requirement reviews, development planning, risk identification, issue tracking, and release management.
• Drive effective collaboration across Development, QA, DevOps, AI, and Data teams to ensure timely deployment and stable operation of systems.
• Take ownership of delivery outcomes, ensuring solutions are functional, operational, deployable, and sustainable within real business environments.

System Deployment, Operations, and Continuous Improvement

• Participate in critical project milestones such as User Acceptance Testing (UAT), deployment readiness reviews, and go-live activities to ensure delivery quality and system stability.
• Support business adoption through user training, documentation, knowledge base development, and change management communications.
• Leverage usage analytics, user feedback, and system logs to drive continuous enhancements, defect resolution, and ongoing optimization of system performance and user experience.

Cross-Functional Collaboration and Project Management

• Coordinate with business stakeholders, engineering teams, and global/regional organizations to ensure a seamless delivery process from solution design through production deployment.
• Manage critical dependencies, deployment risks, environmental readiness, resource allocation, and other key delivery factors to ensure successful project execution.
• Maintain transparent communication throughout the project lifecycle, ensuring stakeholders remain informed of progress, risks, decisions, and action items.

Preferred Qualifications:

Professional Experience

• BS in Computer Science, Electrical Engineering, or a related field.
• Minimum of 3 years of experience in Software Product Management, Solution Management, or System Implementation.
• Demonstrated experience managing the full project lifecycle, from requirements gathering and development through deployment and operational support.
• Experience in enterprise system integration, business process implementation, or AI solution deployment is highly preferred.
• Experience in product management or project management within the 3C (Computer, Communication, and Consumer Electronics) industry is a strong advantage.

Technical and Solution Expertise

• Solid understanding of software architecture, API design, data structures, access control frameworks, and other core technical concepts.
• Ability to communicate effectively with software developers, solution architects, AI engineers, and technical stakeholders.
• Proven capability to translate business requirements into practical and implementable solutions.

Product and Delivery Management Skills

• Ability to independently produce structured PRDs, process designs, acceptance criteria, and other key delivery artifacts.
• Strong understanding of Agile development methodologies and experience driving complex project delivery.
• Capable of managing priorities, identifying risks, and resolving issues effectively in dynamic and fast-changing environments.

4. Soft Skills

• Strong execution capability and sense of ownership, with accountability for deployment success and business usability.
• Excellent structured communication, cross-functional collaboration, and conflict-resolution skills.

Education and Language Requirements

• Bachelor's degree or above in Computer Science, Software Engineering, Information Management, or related disciplines preferred.
• English