Director, Pharmacy Operations

HMSA
United States, Hawaii, Honolulu
818 Ke’eaumoku Street (Show on map)
Jun 10, 2026
Operational Oversight Leads and directs all aspects of pharmacy operations, ensuring seamless execution, coordination, and delivery of services across multiple business lines. Represents the pharmacy team to other operational, sales & account management, and IT stakeholders at HMSA and leads in appropriate collaboration. Coding & Benefit Setup Oversee benefit coding teams and ensure accuracy and integrity of benefit structures, testing, and ongoing maintenance. Leads ongoing readiness activities, including annual go-live planning and execution. Drives implementation and process improvement initiatives to optimize pharmacy operations, collaborating closely with internal and external stakeholders. PBM Collaboration Serves as the principal liaison with the PBM on pharmacy operations, managing oversight, issue resolution, and alignment of operational practices with contractual and regulatory requirements. Process Optimization Identify and lead initiatives for operational improvement, efficiency enhancement, and risk mitigation. Oversees process management for pharmacy team. Ensures all operational processes adhere to HMSA policies and relevant regulatory standards, supporting robust compliance programs for all lines of business. Talent Development & Team Leadership Recruits, mentors, and develops high-performing clinical and analytics staff. Promotes ongoing education and professional development to advance team capabilities. Establishes clear objectives, monitor performance, and foster a collaborative team environment. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid