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Assistant Director, Residential Life-Operations

Temple University
paid time off, retirement plan
United States, Pennsylvania, Philadelphia
4201 Henry Avenue (Show on map)
Jun 10, 2026
Description

Temple University's Division of Student Affairs is searching for an Assistant Director, Residential Life-Operations.

Become a part of the Temple family and you will have access to the following:
A hybrid work schedule
Full medical, dental, vision coverage
Paid time off
3 Personal Days
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade: T26
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary
Reporting to the Associate Director of Residential Life - Residential Living, the Assistant Director of Residential Life Operations serves as a member of the Residential Life leadership team and shares in the development and management of the residential life program. The position requires frequent and meaningful interaction with residential students, parents/families, faculty, administrators, and community partners. The Assistant Director has essential functions related to staff supervision and leadership, student learning and engagement, student behavior and incident response, training and ongoing development, administrative and project management tasks, and other general responsibilities that support UHRL and DoSA, and their shared commitment to student success. The Assistant Director leads the day-to-day supervision and management of assigned residence halls, including the direct supervision, mentoring, and development of five (5) to seven (7) full-time professional staff, as well as the indirect supervision of the Front Desk Managers and student staff and student leaders within the assigned area.

Additionally, the Assistant Director manages several administrative and operational functions for the department, including, but not limited to, the coordination of all residence hall move-in/out periods, damage billing process, and front desk systems. Performs other duties as assigned.

Job Details
* This position requires the following background checks: criminal history review, child abuse clearance and FBI fingerprinting. Department of Motor Vehicles background check. Cash Handling and Personally Identifiable Information background check. These checks must be completed prior to commencement of service.
* Offer of employment is conditional upon the successful completion of a pre-employment drug screening.
* The Assistant Director position is a full-time, 12-month, live-off appointment with responsibility as part of an on-call rotation.

Required Education and Experience
* Master's degree in student Personnel, Higher Education, Counseling, or related field.
* Four year's progressive post-Masters' professional experience in residential life and/or housing operations.
* Experience in building collaborative partnerships with faculty, administrators, students, parents/families, and community partners.
* An equivalent combination of education and experience may be considered.

Required Skills and Abilities
* Demonstrated supervision, development, mentoring, and motivation of a diverse student staff team and ability to articulate these concepts to professional staff teams.
* Exhibited work with diverse populations and developing inclusive communities and staff teams.
* Demonstrated incident response and crisis management skills, including problem-solving and critical thinking.
* Knowledge of fiscal management competencies.
* Ability to manage multiple collaborative projects and systems in a fast-paced environment.
* Excellent organizational skills and the ability to work independently and efficiently.
* Strong interpersonal, leadership, oral, and written communication skills.
* Must live within one hour of campus for on-call responsibilities and be able to occasionally work evenings and weekends.

Preferred
* Professional experience as live-in staff member
* Understanding of a residential curriculum focused on facilitating student learning in a residence hall community.
* Experience with development of policies, programs, and protocols/standard operating procedures.

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Public Safety Services at 215-204-7900.

Primary Location : Pennsylvania-Philadelphia-Main Campus-1910 Liacouras Walk
Job : Staff
Schedule : Full-time
Shift : Day Job
Employee Status : Regular
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