US Training Coordination Specialist

JOB OVERVIEW:

This on-site role is responsible for coordinating training operations at the Dallas Discovery Center in Southlake, Texas. The position oversees the scheduling, planning, and execution of all programs and events hosted at the center, ensuring a seamless and high-quality experience. The role plays a key part in supporting the onboarding of new sales representatives and leaders by managing logistics and coordination across training initiatives. Responsibilities include organizing training schedules, coordinating travel arrangements, and supporting day-to-day administrative and operational needs for both the training team and the center.

KEY RESPONSIBILITIES:

Training Program Coordination:

• Organize and schedule training classes, workshops, and seminars at the Dallas Discovery Center.

• Coordinate with trainers, facilitators, and speakers to ensure all materials and resources are prepared.

• Manage training room bookings, equipment setup, and catering arrangements.

• Monitor attendance and track training completion for reporting purposes.

Travel and Logistics Management:

• Arrange travel accommodations for trainers, participants, and guests attending training sessions.

• Coordinate transportation, accommodation, and itinerary planning for out-of-town training events.

• Manage travel expenses and reconcile invoices to ensure compliance with budgetary guidelines.

Onboarding Support:

• Assist in the onboarding process for new sales representatives and sales leaders.

• Prepare onboarding materials, including welcome kits, training manuals, and presentations.

• Schedule orientation sessions and coordinate with various departments to facilitate a seamless onboarding experience.

Administrative Support:

• Maintain accurate records of training activities, attendance, and evaluations.

• Handle inquiries from participants regarding training schedules, materials, and logistics.

• Provide administrative support to the training department, including data entry, filing, and document preparation.

SPECIFIC KNOWLEDGE & SKILLS:

• Proven experience in administrative roles, preferably in a training or corporate environment.

• Excellent organizational skills with the ability to prioritize tasks and manage time effectively.

• Strong attention to detail and accuracy in handling administrative tasks.

• Proficiency in MS Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications.

• Effective communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels.

• Ability to work independently as well as part of a team, with a proactive and adaptable approach to changing priorities.

• Knowledge of travel arrangements and logistics management preferred.

• Familiarity with onboarding processes and training coordination is preferred.

GENERAL SKILLS & COMPETENCIES:

• Good understanding of industry practices

• Proficient with tools, systems, and procedures

• Basic planning/organizational skills and techniques

• Good decision making, analysis and problem-solving skills with ability to multi-task

• Good verbal and written communication skills

• Good presentation and public speaking skills

• Good interpersonal skills

• Basic conflict resolution skills

• Developing professional credibility

MINIMUM WORK EXPERIENCE:

Typically, 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.

PREFERRED EDUCATION:

Typically, a Bachelor's Degree or global equivalent in related discipline.