Program Manager

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Key Responsibilities

• Lead the planning, execution, and oversight of complex programs consisting of multiple interdependent projects, operational activities, and workstreams.
• Serve as the primary point of contact for government stakeholders regarding program performance, delivery status, risks, and strategic direction.
• Manage cross-functional teams to ensure alignment with program goals, delivery schedules, resource constraints, and contractual requirements.
• Develop and maintain integrated program plans, schedules, roadmaps, and performance metrics.
• Monitor program financial performance, including budgets, forecasts, expenditures, and contract deliverables.
• Identify, assess, mitigate, and communicate program risks, issues, and changes throughout the program lifecycle.
• Coordinate activities across project teams to manage dependencies, milestones, integration points, and competing priorities.
• Prepare and deliver executive-level briefings, status reports, dashboards, and performance reviews for agency leadership and oversight personnel.
• Ensure compliance with organizational policies, contract requirements, governance processes, quality standards, and security requirements.
• Facilitate collaboration among stakeholders, technical teams, business units, and external partners to achieve program objectives.
• Support strategic planning initiatives, portfolio management activities, and organizational change management efforts.
• Establish and maintain effective program governance processes, including performance monitoring, decision-making frameworks, and escalation procedures.
• Drive continuous process improvement through lessons learned, best practices implementation, and performance optimization initiatives.
• Ensure successful delivery of program outcomes within approved scope, schedule, quality, and budget parameters.

Required Qualifications:

Experience:

• Minimum of 5-7 years of experience in Program Management, Project Management, IT Management, or related leadership roles.
• Demonstrated experience managing complex programs involving multiple stakeholders, workstreams, and interdependent projects.
• Experience overseeing financial performance, budget management, cost control, and schedule performance reporting.
• Experience developing and delivering executive-level presentations, program status reports, and performance dashboards.
• Proven ability to manage risks, issues, dependencies, and organizational change initiatives.
• Experience working within government, public-sector, or highly regulated environments preferred.

Certifications:

• Project Management Professional (PMP) certification preferred.
• Equivalent program or project management certifications may be considered.

Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related technical discipline.
• Equivalent combinations of education, training, and relevant professional experience may be considered.

Knowledge, Skills, and Abilities:

• Strong knowledge of program management principles, methodologies, governance frameworks, and best practices.
• Strong understanding of and hands-on experience with DevSecOps implementations and CICD pipelines
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to effectively manage competing priorities in a dynamic environment.
• Experience with program performance measurement, reporting, and executive communications.
• Proficiency with project and program management tools, reporting systems, and collaboration platforms.
• Ability to establish trusted relationships with executive leadership, government stakeholders, and contractor personnel.
• Familiarity with Agile project management methodologies.
• Experience supporting portfolio management and strategic planning initiatives.

Preferred Qualifications:

• Experience supporting federal agencies or government contracting programs.
• Knowledge of federal governance, compliance, and reporting requirements.

Clearance Requirements:

• Must be a U.S. citizen
• Ability to obtain and maintain a Public Trust, suitability determination, or other clearance level as required by the contract.

Citizant offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k)
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Tuition Assistance & Professional Development Program

Additional information:

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.