Renewals Account Manager

We are looking for a Belgrade-based Renewal Account Manager to join our global Renewal Sales team. This is an amazing opportunity to learn more about renewal processes within Life Sciences and Healthcare.

About You - experience, education, skills, and accomplishments

• Bachelor's degree OR equivalent work experience

• 5+ years' related experience in sales or customer service

• 3+ years of experience working with Excel

It would be great if you also have . . .

• Salesforce experience, or proficiency with comparable CRM platforms

• Renewals Account Manager experience

• Consultative selling and strategic account management skills

• Prior background in academia/government customer-facing roles

What will you be doing in this role?

• Engage proactively with customers to identify opportunities, understand needs, and deliver responsive, solution-oriented support

• Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales and initiatives

• Execute defined renewal and retention strategies, contributing to broader comprehensive sales plans

• Develop and maintain knowledge of current products, offerings and market trends to support sales effectiveness

• Provide regular and consistent updates and insights on renewal opportunities and deliver accurate forecasts to leadership

• Effectively utilize sales tools and systems to manage pipelines and drive successful outcomes

About the Team

The team is responsible for account renewal within Life Sciences and Healthcare space in Clarivate.

Hours of Work

• This is a full-time position, primarily working core business hours, with flexibility to adjust to various global time zones as needed

• Hybrid Position: Must be able to work 2/3 days a week in our Philadelphia, PA office

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.