Practice Manager - Integrated Medicine

Closing Date:

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department's Website:

Minimum Qualifications:

• Bachelor's Degree in Healthcare, Business, Finance, or related field PLUS five (5) years of experience in a hospital, outpatient healthcare facility, or community clinic setting with increasing responsibility OR High School Diploma/GED PLUS nine (9) years of experiencein a hospital, outpatient healthcare facility, or community clinic setting with increasing responsibility.

Additional Information:

Responsibilities:

• Manages the daily operations of the service line team.

• Schedules staff and prioritizes workload to meet compliance and customer service standards.

• Adjusts staffing as needed.

• Establishes staffing standards for the service line.

• Monitors staff productivity. Develops and implements process

• improvement activities as needed.

• Participates in developing maintenance, capital equipment, and staff budgets for the service line and revenue cycle.

• Oversees all aspects of staff onboarding and training.

• Recruits, interviews, and hires new employees.

• Develops onboarding training for new staff and facilitates the development of current staff.

• Facilitates onboarding activities with IT.

• Initiates coaching and progressive discipline as needed.

• Holds monthly staff meetings and performs regular quality audits.

• Ensures the workplace complies with all local, state, and federal codes and regulations.

• Reviews all revenue cycle patient complaints.

• Seeks resolution for complaints whenever possible.

• Resolves conflicts between staff and patients.

• Monitors patient satisfaction on an ongoing basis and implements changes to procedures to provide improved customer service.

• Develops and maintains all medical and technical knowledge relevant to the service line.

• Ensures that all relevant subspecialty needs and regulations are met.

• Understands billing complexity within the practice area and subspecialties.

• Researches billing, reimbursement, and prior authorization.

• Other duties as assigned.

Salary Information:

Required Documents to Apply:

Please contact askrecruitment@uams.edufor any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.