Area ICT/Security Business Class Lead

About Us

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?

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Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

Due to continued growth, HDR has immediate openings for MN/WI Area Business Class Lead for ICT (Information & Communication Technology)/Physical Security Engineers to join our team. In this dynamic role, you'll forge powerful relationships with both internal teams and external clients, especially in the cutting-edge field of Telecommunications and Physical Security, while leading an engineering team to deliver innovative solutions.

The ICT/Security Business Class Lead is responsible for strategic leadership, technical oversight, and operational excellence of the organization's Information and Communication Technology (ICT) and electronic security systems portfolio. This role entails consistent delivery standards, drives innovation, and aligns business development, engineering, and execution teams to achieve profitable growth and client satisfaction.

The Business Class Lead serves as the subject matter expert (SME) for ICT and security systems-including access control, video surveillance, intrusion detection, structured cabling, and network infrastructure-while also guiding standards, best practices, and workforce development across the area.

Primary Responsibilities

Strategic Leadership

• Define and execute the vision, strategy, and growth plan for the ICT/Security business line.
• Establish and maintain design and implementation standards across all ICT/security projects.
• Identify market trends, emerging technologies, and new business opportunities.
• Collaborate with executive leadership on business planning, forecasting, and revenue targets.

Technical Expertise & Oversight

• Serve as a key SME for ICT and electronic security systems, including:
  • Access control systems (ACS)
  • Video surveillance (CCTV/VMS)
  • Intrusion detection systems
  • Intercom and mass notification systems
  • Structured cabling and network infrastructure
• Provide technical review and guidance on system design, architecture, and integration.
• Provide quantity reviews for compliance with industry standards, codes, and best practices.
• Support complex and high-profile project pursuits and proposals.
• High level of problem-solving skills during design and construction phases.

Operational Excellence

• Work with our national team to update and maintain standard operating procedures, engineering guidelines, and quality standards.
• Monitor project performance, including schedule, budget, and technical delivery.
• Drive continuous improvement initiatives across engineering and field deployment.
• Ensure alignment between engineering, project management, and field teams.

Business Development & Client Engagement

• Partner with sales teams to support proposals, estimates, and client presentations.
• Build and maintain strong relationships with key clients, partners, and vendors.
• Contribute to pursuit strategies, value propositions, and technical differentiators.
• Represent the organization at industry events, client meetings, and technical forums.

People Leadership & Development

• Lead, mentor, and develop a team of engineers, designers, and technical specialists.
• Define training programs and career development paths for ICT/security staff.
• Support recruitment, onboarding, and retention of top technical talent.
• Foster a culture of collaboration, accountability, and innovation.

Preferred Qualifications

• RCDD (Registered Communication Distribution Designer) or PSP (Physical Security Professional)

• BICSI DCDC, OSP, or RTPM a plus

• Experience in consulting, construction, or systems integration environments.

• Background in enterprise-level or mission-critical facilities (healthcare, campuses, critical infrastructure, federal etc.).

• "Can-Do" and problem-solving mind-set.

• Ability to meet deadlines, handle multiple tasks independently, on schedule and under budget.

• Strong computer skills and a proficiency or able to work in Bluebeam and Microsoft Office Suite.

• Knowledge of engineering drawings and design standards and practices.

• Strong desire for continuous learning and professional education.

• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

• Preference given to local candidates

Key Competencies

• Strategic Thinking

• Technical Leadership

• Business Acumen

• Client Focus

• Innovation & Continuous Improvement

• Cross-Discipline Collaboration

• Problem Solving & Decision Making