New

Medical Assistant

University of California - San Francisco
34.50-43.06
United States, California, San Francisco
1 Shrader Street (Show on map)
Jun 09, 2026
UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Employment Duration: 3 months (potential to extend) Under the supervision of the UCSF Primary Care Administrative Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant II assists in the delivery of care to patients at UCSF Primary Care. The Hospital Assistant II will be primarily responsible for the members of their primary care teamlet as well as providing back up support to other teamlets. The Hospital Assistant II will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes. S/he will perform assigned patient care and laboratory procedures in support of services provided to patients within the practices. S/he is required to learn and be able to assist in all functions of the practices to include back and front office. The Hospital Assistant II consistently projects a professional and courteous demeanor, helps establish and maintain the highest service standards for the practice and complies with the Medical Center House and Telephone Standards. The MA must have flexibility to cover multiple UCSF medical center primary care clinic sites. Responsibilities Clinical Duties Perform routine clinical functions and document in patient charts, including vital signs, height, weight, pain screening, and chief complaints Coordinate and document interpreter services for patient visits Assist nurses, providers, and patients with exam and procedure preparation Assist with or perform clinical procedures and diagnostic testing as required for the specialty Disinfect and process instruments; prepare items for sterile processing Assist with in-clinic procedures and diagnostic testing (e.g., endoscopy, imaging, injections) Act as a chaperone for providers as needed Transport patients and ensure patient safety Monitor patient flow and prepare exam rooms based on visit needs Obtain specimens and perform simple laboratory procedures in accordance with policies Maintain required logs (e.g., temperature, crash cart, disaster supplies) Facilitate referrals and obtain insurance authorizations for medications Assist with patient communications and documentation Ensure compliance with infection control, safety, and regulatory standards Provide patient and family education and document in the electronic health record Communication Maintain professional and courteous communication in accordance with Medical Center standards Communicate patient delays and service issues to providers and staff Inform patients of delays and assist in managing clinic flow Share critical information and observations with the care team in a timely manner Identify and communicate issues to nursing staff or supervisors Assist patients with concerns using conflict management skills Coordinate with labs, pharmacies, and external providers while adhering to HIPAA guidelines Utilize the electronic health record (APeX) for documentation, order entry, scheduling, and communication within scope Operations and Maintenance Maintain clean, organized, and well-stocked clinical and exam areas Order and manage supplies and maintain lab equipment Review and print lab results for providers as requested Obtain insurance authorizations for procedures and services Schedule complex procedures and coordinate patient services Ensure clinic coverage and coordinate work schedules with team members Adhere to infection control and equipment sterilization procedures Participate in quality improvement and customer service initiatives Qualifications Required Qualifications Certification from an approved Medical Assistant program or equivalent combination of training and experience Experience working in an ambulatory setting Current American Heart Association CPR Certification Knowledge and abilities required to perform assigned duties Strong customer service and interpersonal skills Experience using and documenting in an electronic medical record system Willingness to learn new computer programs as needed to sustain practice operations Willingness to obtain CPT I Certified (CPT-1 certification current with the State of California) within 6 months of hire Preferred Qualifications Experience using APeX or EPIC electronic health record systems Two or more years of experience as a Medical Assistant or Hospital Assistant in a medical practice Pediatric experience highly preferred Qualifications Required Qualifications Certification from an approved Medical Assistant program or equivalent combination of training and experience Experience working in an ambulatory setting Current American Heart Association CPR Certification Knowledge and abilities required to perform assigned duties Strong customer service and interpersonal skills Experience using and documenting in an electronic medical record system Willingness to learn new computer programs as needed to sustain practice operations Willingness to obtain CPT I Certified (CPT-1 certification current with the State of California) within 6 months of hire Preferred Qualifications Experience using APeX or EPIC electronic health record systems Two or more years of experience as a Medical Assistant or Hospital Assistant in a medical practice Pediatric experience highly preferred