Risk Management Surveillance Clerk

Now hiring Risk Management Surveillance Clerk

Location: Riverside, CA

Pay Rate: $25.00 - $27.00 per hour

Shift: 8 AM - 5 PM | Monday-Friday

Find more than a Risk Management Surveillance Clerk job with Staffmark - find a team that values your time, talent, and potential.

Want a Risk Management Surveillance Clerk job where you're treated like part of the team, not just part of the process? We're hiring motivated individuals who keep things moving - and we don't take that lightly.

Every role makes an impact.

Here's what it takes to make yours count:

• Ability to read and interpret simple instructions, correspondence, and memos
• Ability to write basic correspondence
• Ability to communicate effectively in one-on-one and small group settings
• Basic math skills, including addition, subtraction, multiplication, division, fractions, decimals, ratios, and percentages
• Ability to create and interpret basic charts and spreadsheets
• Proficiency with basic office equipment and personal computers
• Strong knowledge of Microsoft Office Suite, especially Microsoft Excel (required), Word, and Access
• Ability to apply common-sense understanding to follow instructions in written, oral, or diagram form
• Ability to solve problems involving multiple variables in standardized situations
• Associate's degree (A.A.) or equivalent from a two-year college or technical school
• Three years of senior-level clerical experience
• Two years of experience in claims, safety, OSHA, or risk management
• Equivalent combination of education and relevant experience acceptable

Here's how you'll make an impact every day:

• Reviews video footage and recorded images from transit terminals, company facilities, and buses in response to customer complaints, accidents, and administrative requests
• Ensures complaints, accidents, and incidents are properly reviewed, downloaded, and stored according to established procedures and department requests
• Oversees and coordinates work independently, reporting progress and major developments to management
• Recovers, administers, and maintains video evidence including accountability, accuracy, storage, and retrieval of recordings
• Investigates accident claims by identifying employees and vehicles, scheduling downloads, and reviewing/archiving video footage
• Coordinates with Operations, Maintenance, and IT departments during investigations and video retrieval processes
• Reviews requests for digital video evidence and distributes copies to authorized personnel in accordance with policy
• Maintains detailed logs of all downloaded recordings, including event dates, request dates, download dates, and distribution records
• Deletes or destroys video records in accordance with agency retention policies and ensures proper storage management
• Answers and screens incoming phone calls; schedules appointments; maintains confidential files
• Maintains claim-related data files and reporting logs (Access databases, workers' compensation, OSHA logs, First Aid logs, etc.)
• Archives documents and assists with records management
• Provides reception coverage and assists with department mail processing
• Coordinates department projects as assigned
• Performs other duties as assigned

More Than Just a Paycheck.

Real support. Real benefits. Real opportunity. Here's the breakdown:

Right in the Mix. Work side by side with a team that appreciates what you do.

Pay That Adds Up. Competitive weekly pay for your time and talent.

Health and Happiness. Medical, dental, vision, and life insurance included.

Everyday Extras. Employee discounts that make life a little easier.

Growth Ahead. Learn, advance, and keep moving forward.

Solid Support. No Guesswork.

Staffmark was great, and the people at the client location were so helpful." - Operations Specialist, Staffmark

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.