Business Initiative Consultant II

This role sits at the center of initiatives driving the continued evolution of our Fraud Risk Management programs.

You'll work within a team focused on protecting clients and the organization through a thoughtful, forward-thinking approach-balancing strong risk practices with empathy, innovation, and long-term trust.

In this role, you'll partner across the organization to plan, coordinate, and execute a range of efforts-from smaller process improvements to broader, cross-functional initiatives. The focus is on helping the business scale by improving efficiency, strengthening processes, and supporting ongoing transformation work in a fast-paced, high-volume environment.

This is a strong opportunity for someone who thrives in a fast-moving, evolving environment and is comfortable navigating ambiguity while helping bring structure, clarity, and forward momentum to key initiatives across the organization.

The Business Initiative Consultant II is a highly collaborative role focused on planning, coordination, and execution of initiatives that support the evolution of our Fraud Risk Management programs.

You'll work across departments to evaluate opportunities, improve processes, change management, and help move initiatives forward-from smaller operational improvements to larger, cross-functional efforts. This role plays a key part in helping the organization scale effectively by improving efficiency and guiding the implementation of broader transformation efforts within a fast paced, dynamic environment. We're looking for someone with a strong consulting mindset-someone who can step into complex situations, connect the dots, influence outcomes without direct authority, andhelp leaders move initiatives from idea to execution.

You'll be part of a team that values partnership, accountability, and practical problem-solving. The group works closely with stakeholders across the bank to strengthen risk practices, improve processes, and deliver on key priorities.

Team members are encouraged to take initiative, bring forward ideas, and challenge existing processes in a thoughtful way. The environment supports individuals who are curious, adaptable, and focused on driving meaningful results.

• Leadcross-functional initiatives focused on improving risk and fraud processes, efficiency, and compliance
• Partnerwith business and risk leaders to prioritize work and align resources across competing initiatives
• Managea range of projects, from targeted process improvements to broader, multi-team efforts
• Identifyopportunities to streamline workflows and enhance program effectiveness
• Supportthe ongoing build and maturity of the fraud and risk program
• Trackprogress, define success metrics, and ensure initiatives deliver expected outcomes
• Facilitatediscussions, remove roadblocks, and keep stakeholders aligned
• Transform ambiguity into clarity while diagnosing problems, structuring solutions, and pivoting to address competing priorities.
• Shape loosely defined initiatives by gathering input, asking the right questions, and building a path forward where direction may not always be fully defined
• Bring structure to evolving priorities, helping teams align on next steps, timelines, and deliverables

This level of knowledge is normally acquired through completion of a Bachelor's Degree in Business Finance/Management/Accounting and 6-8 years related experience or 11+ years of equivalent work-related experience in Finance, Management, Project Management, Implementation, or Strategic Planning