Transportation Management Analyst

Title: Transportation Management Analyst

Executive Area: Administration and Finance

College/School/MBU: Transportation Services

Department: Transportation Services

Work Location: Amherst

Schedule:Full time

Work Arrangement:Onsite

Job Summary

The Transportation Management Analyst is responsible for overseeing and optimizing fleet management technology and data systems to ensure operational efficiency, compliance, and data integrity across UMass Transportation Services. This role manages daily business analytics, system administration, and user support for multiple platforms, while serving as the implementation lead for driver management systems. The position collaborates with internal stakeholders and external business partners to develop tools, dashboards, and visualizations that enhance decision-making and operational performance.

Essential Functions

Fleet Management Information System (RTA):

Manages daily business analytics and reporting for fleet operations. Evaluates data and reports to ensure data integrity is maintained.

Collaborates with the Fleet Management Information System vendors and UMass IT to achieve department goals for reporting and business planning data storage within the system.

Develops and revises operating procedures for fleet data processing and reporting.

Support financial billing system interfaces between Fleet and other campus systems.

Coordinate and manage campus driver and risk management database applications across campus clients.

Manages FlexFleet vehicle sharing reservation services, including scheduling, utilization reporting, billing and compliance.

Determines datapoints required to meet auditing requirements and business

Fleet Telematics:

Administers vehicle telematics platform for fleet tracking, driver behavior monitoring, and compliance reporting.

Analyzes telematics data to identify trends, improve safety, and optimize fleet utilization.

Serves as primary liaison with the telematics vendor (Samsara) and UMass IT to ensure system updates and integrations are implemented effectively.

Provides job training and customized training materials for FMIS and telematics users

Vehicle Acquisition and Leasing:

Coordinates the end to end vehicle acquisition process, from user request through delivery.

Maintains complete and accurate acquisition records in RTA Fleet, managing work orders, documentation, schedules, ownership, and resource tracking for reporting and billing.

Develops vehicle acquisition recommendations with high level cost estimates, ensuring policy and SLA compliance and documenting exceptions as needed.

Coordinates stakeholder review and approval via DocuSign and manages dealership quote requests (VEH110), entry into UMass Buyways, and RMV registration submissions with tracking.

Vehicle Disposition:

Coordinates all aspects of the vehicle disposition process from the receipt of user request to physical removal of the vehicle.

Manages all vehicle disposition activities in RTA Fleet, maintaining complete asset records with required documents, photos, and auction materials.

Processes disposition requests through RTA Fleet work orders.

Updates work orders weekly with status, next steps, ownership, and resource time to support accurate reporting and billing.

Fueling and EV Charging Systems:

Oversees university fueling and EV operations, including fuel card administration, consumption monitoring, fuel efficiency optimization, and EV charging infrastructure performance and reporting.

Manages fleet vehicle registrations, renewals, purchases, inventory records, asset disposition, and fuel/EV system integration within FMIS.

Ensures compliance with USEPA and MADEP regulations, maintains required documentation, and supports audits and inspections.

Operates University-owned motor vehicles to work sites.

Other Functions

Coordinates with internal teams, vendors, and the Fleet Systems Analyst to support strategy, performance, and continuous improvement across fleet operations.

Performs other duties as assigned.

Minimum Qualifications

Bachelor's Degree in Business Analytics, Public Administration, Operations Management or related program with two (2) years of experience in fleet management, operations or related field. Or, an Associate's degree with four (4) years of experience in business administration, fleet management, operations or related field.

Demonstrated knowledge of principles, practices, methods and techniques of maintaining FMIS. Working knowledge of inventory systems, bar coding, and Microsoft Office applications.

Knowledge of USEPA and MADEP compliance and regulatory reporting.

Strong organizational, record-keeping, and analytical skills.

Excellent communication, coordination, and collaboration abilities.

A valid Class D Driver's License.

Preferred Qualifications

Knowledge of FMIS system management, fleet vehicles and equipment (transit coaches, school buses), hazardous materials regulations (MGL 111), and federal, state, and University audit tracking.

Experience across fleet management, automotive or shop operations, logistics, procurement, inventory management, storekeeping, data analytics, and FMIS data management.

Experience with fleet and fuel management software, EV charging infrastructure systems, and asset tracking platforms.

Massachusetts Certified Public Purchasing Official (MCCPO).

Working Conditions

Work is primarily performed in an indoor university environment and involves lifting and transporting materials or equipment and general physical activity, including prolonged standing, walking, or assuming low postures.

Work Schedule and Work Arrangement

Monday through Friday, 8:30am-4:00pm.

Must also be willing to work occasional nights or weekends, or during periods of declared campus emergencies.

Salary Information

Pay Grade:PSSAP Grade 26

Click here to view the Professional Staff Hiring Ranges

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.