Community Educator - Hope Center

Are you ready to embark on an exciting journey with Christiana Care? ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

We are searching for a Community Health Worker to promote access to services, provide health education and assist community members in navigating the health care and social services systems.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Creates connections between vulnerable populations, the health care system and community/state resources.

• Conducts intake assessment with ChristianaCare respite bed patients and maintains required patient caseload.

• Maintains duties at location, New Castle County Hope Center as well as assists patients in the community and clinical setting.

• Visit patients at least once a week or as needed.

• Frequent travel to community, patient's homes, main office and hospital.

• Connects to internal and external resources using the Unite Delaware platform and resources provided at the Hope Center.

• Document patient engagement accurately and timely.

• Help patients identify socioeconomic issues that affect their overall health and develop health/social management plans and goals.

• Facilitates healthcare and social service system navigation.

• Establishes and maintains professional relationships with community leaders, faith leaders and others responsible for providing services to the community.

• Participates in community events promoting the Community Health Department.

• Educates staff, health providers and stakeholders about community needs.

• Provides culturally appropriate health education on health-related topics.

• Advocates for underserved individuals to receive appropriate services. Works to reduce cultural and socio-economic barriers between clients and institutions.

• Maintains professional competence by participating in local and national training sessions and conferences.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma required; bachelor's degree preferred

• One-year community and patient experience required, more preferred.

• Bi-lingual language skills are a plus.

• Public speaking, group facilitation and excellent writing skills preferred.

• Demonstrated ability to work with diverse populations required.

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

• Knowledge and skills to provide education appropriate to target audiences.

• Knowledge of community resources in New Castle County.

• Knowledge base in health education.

• Effective verbal skills to reach diverse racial, socio-economic and literacy levels of target audiences.

• Flexibility to adapt to a variety of program schedules, physical settings and target audiences.

• Ability to work with minimal supervision.

• Computer skills (MS Office, MS Word, MS Outlook, Teams, Excel, Power Point, and e-mail desirable)

• Strong Interpersonal Skills and Team player.

SPECIAL REQUIREMENTS:

Access to personal vehicle. Ability to work flexible schedule, including some nights/weekends as needed. Knowledge of New Castle County.

WORKING CONDITIONS:

Hope Center facility and some office environment. Moderate to extensive off-site travel within New Castle County, during normal working hours, with occasional and weekend hours required.

CHRISTIANACARE OFFERS:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 week paid parental leave.

• Tuition assistance.

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentorship, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/