Intelligence Analyst I

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at https://www.crisis24.com/careers

Essential Duties/Responsibilities

Support the core functions of the client's 24/7/365 Global Security Operations Center (GSOC). The GSOC analyst monitors and responds to security threats across the client's global operations.

The analyst will work in the GSOC located at the client's office in Colorado Springs, Colorado.

The analyst is expected to perform shiftwork (including nights, evenings, weekends, and holidays) to meet the 24/7/365 needs of the GSOC.

Salary: $60,000.

Analysts will assess alerts and incidents for client impact, assist in producing specific briefings or presentations, manage emergency incidents using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures, and perform other duties as assigned within the scope of the program.

This is not a cyber security position.

Education Requirements

Bachelor's degree required

Work Experience

1 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response, or a related field required.

Skills

• Ability to take initiative and multitask under pressure.
• Ability to intake, evaluate, and sift large quantities of information.
• Effective problem-solving, time management, and analytical skills.
• Knowledge of world news and current events.
• Strong written and verbal communication skills required, including accurate typing skills.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint.
• Knowledge of Google Earth and Maps or other Geographic Information System platforms.
• Strong customer-service skills, especially in person and over the phone; ability to communicate across varying professional levels.
• Familiarity with security tools, incident monitoring tools, and incident response procedures is preferred. Foreign travel and experience preferred.

Work conditions

• Office setting and machine use.
• Shiftwork (including nights, evenings, weekends, and holidays).
• Sitting, standing, walking, hearing, speaking, reading, writing.

Note:

• Flexible hours and workdays are required to meet Crisis24 core 24/7 mission.
• Required to commute to client's site in Colorado Springs, Colorado, for shiftwork (including nights, evenings, weekends, and holidays).
• Candidates will be asked to pass a background check as well as writing and technology aptitude screenings as a condition of employment.
• EEO/AA Employer/Vets/Disability

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.