Sales Agent/Budtender

Who we are looking for:

If you're enthusiastic about sales and are seeking opportunities for the summer season in Brewster. The Haven Center welcomes you to apply for a position as a sales agent. We value individuals with a strong passion for selling and are committed to providing an environment where you can thrive. Take the next step and explore the exciting opportunities awaiting you at The Haven Center.

The Haven Center is looking for dedicated and reliable individuals who have a love for cannabis and want to share that enthusiasm with our community. Amazing customer service is our main goal. We want a relaxed and educational shopping experience for our store. Individuals who will exceed in guiding customers during their shopping experience will succeed and be rewarded in our company. We help customers decide what products will best suit their needs and lifestyle. The budtender is the main component in making this experience successful.

Mission Statement:

At The Haven Center, our mission is to provide exceptional products and an unparalleled shopping experience to cannabis enthusiasts and newcomers alike. We strive to promote responsible cannabis consumption, education, and awareness, while fostering a safe and welcoming environment for our customers and community. With a commitment to quality, innovation, and customer satisfaction, we aim to be the premier destination for all cannabis-related needs, offering a diverse selection of premium cannabis products, accessories, and personalized guidance to enhance our customers' well-being and enjoyment. By staying at the forefront of industry trends and engaging in sustainable practices, we aim to contribute positively to the broader cannabis industry and the local communities we serve.

Responsibilities:

• Greet customers upon arrival and perform initial check in by checking required ID's.
• Assist new customers with questions and state required forms; update customer information in point of sale (POS) system
• Ensure the presence of the sales floor is well maintained and kept clean.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, relief for patients' aliments or per request.
• Fill online orders in a quick and efficient manner; greet and checkout curbside customers ensuring compliance with state regulations.
• Handle customer complaints in a professional manner; escalate to management when needed.
• Maintain product knowledge and keep up on current cannabis trends.
• Accurately use and maintain Point of Sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Assist with intake of product, inventory counts and additional audits on a regular basis.
• Daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress code, and work schedules.
• Maintain compliance with local and state regulations, company policies and SOPs.
• Interact with customers in person or by phone.
• Follow up on leads and follow through on sales opportunities.
• Know the products that you are selling as well as their competitors.