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Dental Medicine Service Learning Center Manager - Elizabeth City

East Carolina University
$34,280 - $61,938
life insurance, 401(k), 403(b)
United States, North Carolina, Elizabeth City
1161 North Road Street (Show on map)
May 28, 2026
Position Details
Position Information
























Job Title Dental Medicine Service Learning Center Manager - Elizabeth City
Position Number 001700
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://dental.ecu.edu/
Advertising Department DENTAL MEDICINE, SCHOOL OF
Division Academic Affairs
Classification Title 10739 Business Services Coordinator
Competency Level 3 - Advanced
Working Title Dental Medicine Service Learning Center Manager - Elizabeth City
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $34,280 - $61,938
Anticipated Hiring Range $34,280 - $56,717
Salary Grade Equivalency NC11
Work Schedule Monday - Friday
Work Hours 8:00 a.m. - 5:00 p.m.
Position Location (City) Elizabeth City
Job Category Staff - Office/Clerical
Organizational Unit Overview
The School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Assistant Dean for Dental Education and Informatics, Assistant Dean for Educational Support and Faculty Development, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences.
Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. In order to operate these clinics, appropriate dental auxiliaries and clinical staff are needed.
Job Duties
This position is located at the School of Dental Medicine, Community Service Learning Center in Elizabeth City, NC and is the practice site administrator for the Community Service Learning Center (CSLC).
This position communicates with area health partners to facilitate a whole health approach for patient care. This position will manage the business, operational, human resources, and financial functions of the clinic as well as have managerial oversight for clinical processes, quality assurance, and compliance. This position will manage various programs instituted at the CSLC to include but not limited to the Reduced Fee Program, Payment Plan reviews and agreements, NC Farmworkers Program, Ryan White Program, Patient Care Fund, Teaching Case Proposals, and Grant Case Proposals. Each of these programs has very different guidelines. This position will be required to make independent decisions using sound business practices and policy and procedure requirements. This position will monitor workflow processes and procedures and modify those workflows as needed to meet the requirements of the CSLC. The position will also interpret policy changes and institute and facilitate the modified processes to meet those changes as well as ensure the continued compliance with those policies and procedures. The Business Manager's role in work with the CSLC Director to propose long and short-term goals for the CSLC is mission-critical to the School of Dental Medicine.
The position will apply established state, university, and School policies and procedures to the CSLC location and develop and implement workflows and processes to support the mission and goals of the School of Dental Medicine. This position will conduct financial management for the CSLC and monitor revenues and expenditures as well as forecast future needs. This position utilizes detailed knowledge of the university accounting and budget policies and procedures. This position will also compile, analyze, and summarize data to support budget needs and forecasting. This position will serve in full supervisory capacity and be responsible for developing work plans and conducting performance evaluations. This position requires the knowledge of human resource policies and procedures and the ability to recruit and select employees for hire. This position will serve in a human resource role for this offsite location for leave and time approval, coaching, and disciplinary actions as well as to serve as a resource for policy and procedure assistance and guidance. This position will identify, recognize, and resolve difficult problems using the available and established procedures as applicable and to be able to make quick and sound decisions to resolve immediate problems. This position will use their own best judgement in quickly analyzing situations and making decisions for which there may not be a policy or procedure in place to resolve the business challenge at hand. This position serves as the community liaison and point of contact and will be responsible for communicating information clearly and concisely. This position will develop written documents and reports and analyze and summarize these reports for the Dean's office and the CSLC Director.

DENTAL MEDICINE SUPPORT POSTION - NOT SUBECT TO STATE HUMAN RESOURCES ACT.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program ( ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System ( TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

While this position is not automatically eligible for the NC Teachers' and State Employees' Retirement System ( TSERS), new hires transferring from another North Carolina state agency and current ECU employees transferring internally who had been enrolled in TSERS in their previous employment will continue participation in TSERS. These individuals may be able to elect to participate in ORP if they had not been offered that option at the time of their initial enrollment into TSERS.
Minimum Education/Experience
Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
Previous experience in a dental practice desirable.
License or Certification required by the Department
None
Special Instructions to Applicant

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date 05/27/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 06/03/2026
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/94064
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
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