New

Chapter Lead Business Outcome Analyst

Atlas Air
$191,500-$258,500
vision insurance, paid time off, 401(k)

May 27, 2026
Join Atlas Air Worldwide. Move the World with Us! At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose. If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here. The Chapter Lead BOA will lead the change at a team level to implement the Business Outcomes Analyst concept. The BOAs in the chapter will be focused on supporting delivery in their squad or project by clarifying requirements, removing obstacles and facilitating workflow and helps ensure the promised outcomes are delivered. They are a blend of business analyst, scrum master, project manager, and document writer. They are not just a single dimensioned project manager focused only on go-live and not value delivery afterwards. They are pragmatic leaders that understand the business strategy and our strategic intent and help ensure the squad can deliver the maximum business value possible. They are great communicators and work as bridges between the product owner, project managers, stakeholders and the squad. They facilitate the squad planning and retrospectives to ensure the squad is delivering reliably and is constantly improving. The squad does not report to them, and they must be the champions of building a self-managing team and not creating a single point of failure in themselves. The Chapter Lead will deliver this transformation within the team and support it through the rest of the department. This means delivering effective change within the BOA chapter and the wider tech team. They will not manage any delivery directly themselves but will lead through others. Atlas is evolving toward an adaptive, human-centric system of work based on agile principles and culture. The BOA Chapter Lead will need to work closely with the portfolio team to define, implement, champion and nurture a modern and adaptive system of work for Run COTS Build project delivery and Custom Build software delivery. In this respect they will own and implement an agile coaching model to support the adoption of modern delivery best practices. All BOAs will report to the Chapter Lead and they will ensure their team has the rights skills, people and culture to deliver to the OneAtlas strategy. They are accountable for their team's capability and capacity and ensuring BOA resourcing and leadership is appropriate and the correct best practices are place. As well as growing the functional capabilities of the team, they will also focus on performance management, team and individual growth and developing a high performing, high accountability team. Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company, "Code of Conduct" policy, and to respond appropriately in the event of any known departure. Embody and role model the Atlas Leadership Principles and Values. Be curious and keen to develop 'T' shaped capabilities and support others doing the same. Major Job Accountabilities: People leadership of 5 BOAs but this will grow in future Career and performance plans in place to build a high performing agile team with internal talent progression Develop and implement a clear, strategy to transform to a BOA culture Work closely with Portfolio Senior Director in implementing an adaptive human centric system of work Lead a transformation within Tech around documentation and facilitation best practices Develop and implement appropriate success metrics and manage team to them BOA team resource management plan Develop, implement and maintain aligned and used BOA skills matrices and career ladders Senior stakeholder management including customers and vendors Financially literate and can interpret and make decisions based on P&L and balance sheet Support Product Chapter Lead in implementing a product culture Support Application Development Chapter Lead in implementing an engineering culture Create effective onboarding, induction and offboarding process integrated with the enterprise and Tech ones Qualifications: Degree or equivalent experience 10+ years of experience as a business analyst, project manager, scrum master, agile coach or product manager 5+ years of people leadership with direct reports 5+ years experience in an agile delivery culture Experience transforming traditional delivery cultures to agile/adapive Experience delivering applications within an automated CI/CD SDLC an advantage Experience managing ERPs or Enterprise Platforms an advantage Airline or logistics experience an advantage but not essential Special demands: The role will require frequent (~monthly) domestic travel and occasional (annually) international travel Skills: Experienced influencer and storyteller with excellent Oral/Written communication skills Highly skilled Workshop facilitation in highly complex and political enterprise level environments Flexibility to adapt to a fast-paced work environment Critical thinking skills Self-motivated Team player Able to build a high performing team culture Able to support the implementation of an adaptive human centric system of work The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" . To view our Pay Transparency Statement, please click here: Pay Transparency Statement Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package. Pay Range $191,500 — $258,500 USD AtAtlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.