Senior Healthcare Technology Systems Analyst

This position serves as a senior technical resource responsible for the administration, support, troubleshooting, maintenance, and operational reliability of complex IT Facilities and clinical support technologies within a healthcare environment.

The incumbent supports mission-critical healthcare technologies and associated infrastructure including physical and virtual servers, distributed applications, integrated healthcare technology platforms, RTLS technologies, communication platforms, surveillance platforms, patient safety systems, digital signage platforms, and supporting appliances.

Responsibilities include system administration, incident response, outage coordination, troubleshooting complex operational issues, system maintenance, upgrades, patching, monitoring, documentation, vendor coordination, change management activities, and after-hours operational support. The position is responsible for maintaining secure and reliable system operations while supporting clinical, operational, patient safety, and security workflows.

The incumbent works independently to diagnose and resolve system, server, application, appliance, integration, wireless, network-related, and API-related issues across interconnected healthcare technology platforms. This role also supports project implementations, evaluates operational impacts of system changes, and assists with maintaining system availability and performance in complex production healthcare environments.

Apply By Date: 6/19/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Ability to obtain and maintain vendor-specific training or certifications related to supported technologies as operationally required.
• Bachelor's degree in related field and/or equivalent experience and or training.
• Minimum 4-6 years of experience supporting enterprise IT systems within a healthcare or mission-critical operational environment.
• Minimum 3 years of hands-on experience supporting server infrastructure, distributed systems, and enterprise healthcare technology platforms in a production environment.
• Experience administering, troubleshooting, and maintaining Windows Server infrastructure, virtualized environments, and server-based applications supporting operational healthcare systems.
• Experience supporting integrated healthcare technologies, infrastructure deployments, system upgrades, and operational implementations involving network-connected applications, appliances, and supporting technologies.
• The ideal candidate will have advanced knowledge of healthcare technology platforms, server infrastructure, distributed systems, and supporting operational technologies within complex healthcare environments. The role requires strong troubleshooting skills involving server, application, appliance, integration, wireless, and network-related issues impacting mission-critical healthcare technologies. The incumbent should possess working knowledge of high availability environments, system monitoring, certificate management, secure communications, and operational support practices related to healthcare technology systems and infrastructure. Experience supporting wired and wireless-connected technologies, RTLS platforms, surveillance platforms, APIs, and network-dependent operational systems is highly desirable. Strong analytical, organizational, documentation, and communication skills are essential, along with the ability to coordinate effectively with infrastructure teams, networking teams, wireless engineering teams, vendors, clinical departments, and operational stakeholders within a fast-paced healthcare environment.

Preferred Qualifications

• Relevant technical certifications related to Microsoft Server administration, virtualization, networking, cybersecurity, healthcare technologies, surveillance platforms, RTLS technologies, communication systems, or supported operational technologies are preferred. Ability to obtain and maintain vendor-specific certifications or technical training related to supported technologies as operationally required.
• College degree, technical training, and/or relevant industry certifications related to infrastructure, networking, healthcare technologies, or supported operational systems.
• Experience supporting integrated healthcare technology platforms, infrastructure, and operational systems within a hospital or complex healthcare environment, with focus on system reliability, operational support, and production system availability.
• The ideal candidate will possess strong organizational, analytical, and troubleshooting skills with the ability to manage multiple operational priorities, support activities, incidents, and project-related tasks within a complex healthcare technology environment. The candidate should demonstrate the ability to work independently and effectively during outages, maintenance activities, upgrades, implementations, and other time-sensitive operational events impacting mission-critical healthcare technologies and services. Strong verbal and written communication skills are required for documenting technical procedures, coordinating operational activities, supporting change management efforts, and communicating technical information clearly to technical teams, vendors, leadership, clinical departments, and operational stakeholders. The ideal candidate will demonstrate professionalism, collaboration, sound judgment, adaptability, and the ability to work effectively across cross-functional healthcare and technology teams in a fast-paced operational environment.

Key Responsibilities

• 50% - Advanced IT Knowledge & Technical Leadership
• 15% - New Technologies Research and Evaluation
• 15% - Project Management
• 15% - Financial Management, Purchasing, & Contracting
• 5% - Other Duties and Organizational Support

Department Overview

The IT Facilities Technical Support Services team is responsible for the administration, support, maintenance, and operational reliability of critical healthcare technology systems supporting clinical operations, patient safety, security, communication, and facility operations across UC Davis Health.
Supported technologies include surveillance platforms, RTLS technologies, lenel technologies, communication systems, infant protection systems, nurse call technologies, digital signage platforms, and associated server and appliance infrastructure.
The team supports daily operational incidents, service requests, outages, upgrades, maintenance activities, and project implementations while coordinating closely with clinical departments, operational stakeholders, infrastructure teams, vendors, wireless engineering teams, networking teams, and IT leadership.
The environment is highly operational and requires strong troubleshooting skills, independent judgment, effective communication, and the ability to support mission-critical healthcare technologies in a fast-paced hospital setting.

POSITION INFORMATION

• Salary or Pay Range: $8,533.33 - $16,866.67
• Salary Frequency: Monthly
• Salary Grade: Grade 25
• UC Job Title: INFO SYS ANL 4
• UC Job Code: 000499
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Monday-Friday 8AM-5PM
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Accepting applicants for remote or hybrid work

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Occasional Up to 3 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

May require working in clinical or patient care areas. Ability to work scheduled or unscheduled overtime, rotating shifts, and participate in an after hours on-call rotation

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks