Assistant Branch Manager

As an Assistant Branch Manager, you will acquire new and cultivate long-term business and consumer relationships, manage banker performance and development, and refer customers to other business partners within Bank Five Nine.

Essential Functions:

The Assistant Branch Manager responsibilities include:

• Actively coaches staff and ensures the transfer of learning necessary for employee development and engagement.
• Leads by example and helps to create a positive and inclusive environment.
• Assists in resolving customer issues in a tactful, effective manner and explains Bank Five Nine policies.
• Ensures the staff delivers distinctive customer service.
• Works to resolve internal and external customer issues promptly and courteously.
• Ensures compliance with all banking laws and regulations.
• Partners with branch management team to ensure achievement of branch goals

The Assistant Branch Manager is a role model for our employees and customers and consistently reflects the Bank Five Nine brand.

Must Haves:

• Bachelor's degree or equivalent work experience
• Minimum of one year of experience in a retail banking environment
• Minimum of one (1) year of management experience
• Advanced proficiency with Word and Excel
• Possesses an NMLS ID or meets the NMLS licensing requirements.

Preferred to Have:

• Thorough knowledge of the bank's products and services
• Thorough knowledge of bank regulations and policies
• Wisconsin life license