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Senior Associate Director of Accessibility Services

Tufts University
Minimum $72,500.00, Midpoint $90,700.00, Maximum $108,900.00
United States, Massachusetts, Medford
419 Boston Avenue (Show on map)
May 20, 2026
Overview The StAAR Center is responsible for providing accommodations for students with documented disabilities enrolled in the schools of arts and sciences and engineering and in the Fletcher school. The Office fulfills and complies with the university's legal responsibilities under section 504 of the Rehabilitation Act and the Americans with Disabilities Act. The StAAR Center determines eligibility for services and determines/provides reasonable forms of accommodation for academic, residential/housing and co-curricular student needs. The office manages outside assistive technology consultants and interpreters and provides education and consultation to faculty and the community about their responsibilities to students with disabilities. StAAR also supports any student at Tufts who is enrolled in AS&E or Fletcher with outside the classroom academic support. Support ranges from academic coaching, tutoring, writing support, public presentations and other support as appropriate. What You'll Do The Senior Associate Director oversees day-to-day management of accessibility services. These tasks include, managing provision of all accessibility service to students, hiring, training and development of the accessibility team, and researching and implementing best practices in accessibility services. The Senior Associate Director meets with high need students and their families to evaluate, provide counsel and determine accommodations. They will develop and lead collaborative partnerships with faculty and staff as it relates to support students with disabilities across campus. The expectation is that this role will be on campus 3-4 days each week. Oversee the day-to-day management of accessibility services: Manage 3 Access Specialists Manage the Accommodation Coordinator Offer mentorship and professional development to the team Research, up-date and implement best practices as they relate to supporting students with disabilities in higher education. Implement an assessment strategy that measures all work done by the accessibility team and the impact of any accommodation and/or policy changes. Manage the accessibility budget, provide data to support financial use or resource requests. Determine what technology is needed to support the team or individual student access needs. Meet with students to provide advice and counsel, review eligibility for services, and determine reasonable accommodation for academic, residential/housing and co-curricular student needs. Serve as the informal grievance officer, hearing any grievances around accessibility services. Serve as a point person for students and families expressing a concern with services. Create collaborative opportunities with key access stakeholders across the institution. Work with them to develop and present educational programs and presentations to faculty, staff, students, and other university constituents. Oversee the SLD (substitution committee) Co-manage the Faculty Advisory Board and support team members work with the Student Advisory Board. Serve as the point of contact for student clubs. Support the accessibility team in delivering presentations about services across the office. Serve as the point of contact for IT, Web Services, Purchasing and others seeking to infuse access into their day-to-day work. Liaison with career services, transportation, dining, global education and residential life about processes for implementing accommodations Other duties as assigned, including participating in StAAR management meetings, StAAR team meetings and other hiring and committee work as deemed appropriate by the Associate Dean. What We're Looking For Basic Requirements: Knowledge and experience typically acquired by: Master's Degree in higher education or related field (or equivalent education and experience) 5 or more years' experience in disability services administration, including managing accessibility services Experience managing and mentoring young professionals Knowledge of relevant laws and legal precedence including ADA, FHA and Section 504 of Rehabilitation Act and the Tech Act Excellent organizational, problem solving and interpersonal skills Strong verbal and written communication skills Preferred Qualifications: Experience working with young adult/adolescent population Thorough understanding of student development and learning theories and best practices Pay Range Minimum $72,500.00, Midpoint $90,700.00, Maximum $108,900.00 Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.