Print Operator 1

Essential Job Responsibilities:

* Load cut sheet (reams) of paper and/or pre-printed forms into printing equipment.

* Operate multiple printers concurrently, ensuring adherence to customer specifications.

* Conduct print tests regularly to verify accuracy and quality.

* Perform frequent quality checks during the printing process to maintain consistency and precision.

* Complete assigned work using documented processes to ensure customer satisfaction.

* Notify supervisor promptly of equipment failures or operational issues.

* Troubleshoot and resolve material jams and other obstacles promptly to minimize downtime.

* Complete all job tracking paperwork and/or input work data into systems accurately.

* Recommend process improvements and implement them under the supervisor's discretion.

* Follow security and privacy policies, standards, and guidelines to protect company and customer information.

* Maintain inventory of printing supplies to ensure uninterrupted operations.

* Perform additional duties as required to support departmental objectives.

Qualifications:

* High school diploma or equivalent.

* Proficiency in reading, writing, and speaking English.

* Previous experience in print operations is required.

Key Operational Responsibilities

* Responsible for the end-to-end management of check processing:

* Log Management: Creating a new daily log each day to track all counts and distribution, including recording.

* Printing Operations:

* Processing and printing checks and letters at the scheduled times, which may be reasonably changed from time to time.

* Ensuring all files in the queue are processed and distributed by the close of business the same day.

* Securing the dedicated check printer and blank forms in a locked location.

* If any hardware in the department goes down or related issues, the operator is responsible for placing a service call and logging the information. If any hardware in the department goes down or related issues, the operator is responsible for placing a service call and logging the information.

* InfoPrint-Retain print queue should be cleared, shared workstation locked and printers turned off nightly. InfoPrint-Retain print queue should be cleared, shared workstation locked and printers turned off nightly.

* Sorting and Distribution:

* Separating and preparing checks & letters based on Mail Method instructions (e.g., Regular Mail, Special Delivery, etc.).

* Escalating unknown or bad addresses to the correct business owner: Crawford & Company or Broadspire personnel.

* Quality Control (QC) Process:

* First QC: Matching printed email counts with physical checks & letters (trailer page), verifying workstation signature signoff.

* Second/Third QC: Performing additional independent reviews to confirm the initial QC and ensure total check & letter counts match to the mail method trailer page.

* Handling Deficiencies: Identifying checks and letters with missing signatures for reprinting, and immediate shredding after recording the occurrence.

The pay range for this position starts at $21.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered

About the Role:

As a Print Operator I, you will work under minimal supervision, responsible for monitoring, maintaining, and executing jobs on digital print and finishing equipment. You'll operate multiple machines simultaneously to ensure efficient printing processes and compliance with customer specifications.

XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

EOE/Minorities/Females/Veterans/Disabled